CE-199-25 Measured Term Contract (MTC) for Servicing, Maintenance & Monitoring of Intruder Alarm Systems

{
  "buyer": {
    "id": "GB-FTS-4854",
    "name": "South Ayrshire Council"
  },
  "date": "2025-12-02T12:40:57Z",
  "description": "Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of The Public Contracts (Scotland) Regulations 2015 or regulation 8 of The Procurement (Scotland) Regulations 2016 .\nQuality Control Requirements\nTenderers may be required to provide the following for Quality Control requirements:\nEITHER:\nOption A) If a Tenderer\u2019s organisation holds an UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with\nBS EN ISO 9001 (or equivalent) a copy of the certificate may be requested.\nOR\nOption B) If a Tenderers organisation has a documented policy regarding quality management, a copy of the policy may be requested.\nGuidance\nThe policy should set out your organisation\u0027s responsibilities for quality management. Demonstrating that your organisation has and continues to implement a quality management policy that is authorised by the Chief Executive or equivalent and is periodically reviewed at a senior management level. The policy should be relevant to the nature and scale of the work to be undertaken and set out responsibilities for quality management throughout the organisation.\nQuality Assurance/Health and Safety Requirements\nTenderers may be required to provide the following for Quality Assurance/Health and Safety Requirements:\nEITHER:\nOption A) If a Tenderer\u2019s organisation holds an UKAS (or equivalent), accredited independent third party certificate of compliance in accordance with BS OHSAS 18001(or equivalent), or if a Tenderers organisation has, within the last twelve months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum, then a copy of the certificate may be requested.\nOR,\nOption B) If a Tenderers organisation has a policy for health and safety (H\u0026S) management, then a copy of the policy may be requested.\nGuidance\nOrganisations with less than five employees are not required by law to have a documented policy statement. The need to reduce documentary requirements on micro businesses in particular will be taken into account by the evaluation panel. Your policy should provide evidence that your organisation has a H\u0026S policy that is endorsed by the chief executive officer and that it is regularly reviewed. The policy should be relevant to the nature and scale of the work and set out responsibilities for H\u0026S management at all levels within your organisation. Your policy should be relevant to the nature and scale of your operations and set out your company\u0027s responsibilities of health and safety management and compliance with legislation.\nEnvironmental Management Standards Requirements\nTenderers may be required to provide the following for Environmental Management Requirements:\nEITHER:\nOption A) If a Tenderer\u2019s organisation holds an UKAS (or equivalent) accredited independent third party certificate of compliance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate, then a copy of the certificate may be requested.\nThe buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 30234. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343\nCommunity benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\nA summary of the expected community benefits has been provided as follows:\nIt has become clear that there is scope within the Procurement Reform (Scotland) Act 2014 which applies to public contracts, to use contracts to deliver wider social benefits such as:\n-\tTargeted recruitment and training (providing employment and training opportunities/Apprenticeships)\n-\tSME and social enterprise development\n-\tCommunity engagement\nAs part of your tender response, Tenderers are requested to provide an outline of all community benefits they can offer for this contract.\n(SC Ref:817335)",
  "id": "078894-2025",
  "initiationType": "tender",
  "language": "en",
  "links": [
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  ],
  "ocid": "ocds-h6vhtk-05ecde",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Ayr",
        "postalCode": "KA7 1DR",
        "region": "UKM94",
        "streetAddress": "County Buildings, Wellington Square"
      },
      "contactPoint": {
        "email": "procurement@south-ayrshire.gov.uk",
        "telephone": "+44 3001230900",
        "url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html"
      },
      "details": {
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00405",
        "classifications": [
          {
            "description": "Regional or local authority",
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "General public services",
            "id": "01",
            "scheme": "COFOG"
          }
        ],
        "url": "http://www.south-ayrshire.gov.uk/procurement/"
      },
      "id": "GB-FTS-4854",
      "identifier": {
        "legalName": "South Ayrshire Council"
      },
      "name": "South Ayrshire Council",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Ayr"
      },
      "id": "GB-FTS-11690",
      "identifier": {
        "legalName": "Ayr Sheriff Court"
      },
      "name": "Ayr Sheriff Court",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "awardPeriod": {
      "startDate": "2026-01-20T12:00:00Z"
    },
    "bidOpening": {
      "date": "2026-01-20T12:00:00Z"
    },
    "classification": {
      "description": "Repair and maintenance services",
      "id": "50000000",
      "scheme": "CPV"
    },
    "contractTerms": {
      "electronicInvoicingPolicy": "allowed",
      "hasElectronicOrdering": true,
      "hasElectronicPayment": true,
      "performanceTerms": "During the period of the Contract Agreement, the Service Provider shall monitor and measure their performance against the Key Performance Indicators (KPIs) detailed below:\nCost \u2013 Category Weight (20%)\nInvoice Accuracy \u2013 50%\nCost Reduction Initiatives \u2013 50%\nQuality \u2013 Category Weight (30%)\nFit for Purpose \u2013 50%\nContract Outcome \u2013 40%\nContinual Improvement / Innovation \u2013 10%\nService \u2013 Category Weight (40%)\nComplaints \u2013 15%\nCommunication \u2013 30%\nManagement Information \u2013 25%\nAccuracy \u2013 30%\nSustainability \u2013 Category Weight (10%)\nSustainable Processes \u2013 50%\nCommunity Benefits \u2013 50%\nThe above KPIs shall make up the Balanced Scorecard and will be used to score the Service Provider\u2019s / Supplier\u2019s performance.  The Council\u2019s Contract Administrator and other relevant stakeholder shall score the Service Provider\u2019s / Supplier\u2019s against the expected results"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "The Council requires to appoint, to a Measured Term Contract, a suitably experienced Service Provider to carry out Servicing, Maintenance and Monitoring of Intruder Alarms in operational properties throughout South Ayrshire.",
    "documents": [
      {
        "documentType": "economicSelectionCriteria",
        "id": "economic"
      },
      {
        "documentType": "technicalSelectionCriteria",
        "id": "technical"
      }
    ],
    "hasRecurrence": true,
    "id": "CE-199-25",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Burglar-alarm systems",
            "id": "31625300",
            "scheme": "CPV"
          },
          {
            "description": "Alarm systems",
            "id": "35121700",
            "scheme": "CPV"
          },
          {
            "description": "Repair and maintenance services",
            "id": "50000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKM94"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "contractPeriod": {
          "durationInDays": 1800
        },
        "description": "The Council requires to appoint, to a Measured Term Contract, a suitably experienced Service Provider to carry out Servicing, Maintenance and Monitoring of Intruder Alarms in operational properties throughout South Ayrshire.",
        "hasOptions": false,
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "1+1+1"
        },
        "status": "active",
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "otherRequirements": {
      "requiresStaffNamesAndQualifications": true
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "recurrence": {
      "description": "September 2030"
    },
    "selectionCriteria": {
      "criteria": [
        {
          "appliesTo": [
            "supplier"
          ],
          "description": "It is a requirement of this procurement that Tenderers hold, or can commit to obtain, prior to the commencement of any subsequently awarded Contract, the accreditations indicated below:\nFor the purposes of this Contract, the Contractor and/or Sub Contractor who is responsible for all Intruder Alarm Systems must be accredited to the following standards, or equal:\n1.\tBAFE Scheme: SP203-1 Intruder Alarms (Design, Installation, Commissioning \u0026 Maintenance) OR\n2.\tSSAIB or NSI/NACOSS: Gold or Silver Medal (for Monitoring \u0026 Communication) AND SELECT or NICEIC\nEvidence for this requirement will be requested at the \u201cRequest For Documentation\u201d Stage.",
          "type": "suitability"
        }
      ]
    },
    "status": "active",
    "submissionMethod": [
      "electronicSubmission",
      "written"
    ],
    "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html",
    "submissionTerms": {
      "bidValidityPeriod": {
        "durationInDays": 120
      },
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2026-01-20T12:00:00Z"
    },
    "title": "CE-199-25 Measured Term Contract (MTC) for Servicing, Maintenance \u0026 Monitoring of Intruder Alarm Systems"
  }
}