HWE Non-Emergency Patient Transport Service - EEAST

{
  "awards": [
    {
      "id": "056035-2025-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-160680",
          "name": "East of England Ambulance Service NHS Trust"
        }
      ]
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 1
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  "buyer": {
    "id": "GB-FTS-157475",
    "name": "NHS Hertfordshire and West Essex Integrated Care Board"
  },
  "contracts": [
    {
      "awardID": "056035-2025-1",
      "dateSigned": "2025-09-11T00:00:00+01:00",
      "id": "056035-2025-1",
      "status": "active",
      "value": {
        "amount": 26049600.0,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-09-12T09:36:57+01:00",
  "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 24/09/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.\u003cbr/\u003e\u003cbr/\u003eAny representations should be sent to hweicbhv.procurementteam@nhs.net\u003cbr/\u003e\u003cbr/\u003eThe business case including the recommendation to award the contract under the Provider Selection Regime Process C was approved at the HWE ICB Strategic Finance and Commissioning Committee on the 11/09/2025.\u003cbr/\u003e\u003cbr/\u003eThere were no conflicts or potential conflicts declared.\u003cbr/\u003e\u003cbr/\u003eThe options paper for this service was presented at the following panels and committees:\u003cbr/\u003eHWE ICB Strategic Finance and Commissioning Committee - 11/09/2025",
  "id": "056035-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-059913",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Marlowes, Hemel Hempstead",
        "postalCode": "HP1 1DN",
        "region": "UKH23",
        "streetAddress": "The Forum"
      },
      "contactPoint": {
        "email": "hweicbhv.procurementteam@nhs.net",
        "name": "Bala Balasubramaniam",
        "telephone": "+44 1923244366"
      },
      "details": {
        "buyerProfile": "https://www.hertsandwestessex.icb.nhs.uk/",
        "classifications": [
          {
            "description": "Regional or local authority",
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Health",
            "id": "07",
            "scheme": "COFOG"
          }
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        "url": "https://www.hertsandwestessex.icb.nhs.uk/"
      },
      "id": "GB-FTS-157475",
      "identifier": {
        "legalName": "NHS Hertfordshire and West Essex Integrated Care Board"
      },
      "name": "NHS Hertfordshire and West Essex Integrated Care Board",
      "roles": [
        "buyer",
        "reviewBody"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Cambridgeshire",
        "postalCode": "SG8 6EN",
        "region": "UKH23",
        "streetAddress": "Whiting Way, Melbourn"
      },
      "contactPoint": {
        "email": "marie.cherry@npag.eastamb.nhs.uk"
      },
      "details": {
        "scale": "large",
        "url": "https://www.eastamb.nhs.uk/"
      },
      "id": "GB-FTS-160680",
      "identifier": {
        "id": "00000N/A",
        "legalName": "East of England Ambulance Service NHS Trust"
      },
      "name": "East of England Ambulance Service NHS Trust",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "Health services",
      "id": "85100000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "Non-emergency patient transport service (NEPTS) comprises the movement of patients who require transportation due to their medical condition and whose condition is not considered an \u2018emergency\u2019. The purpose of the Non-Emergency Patients Transport Service (NEPTS) is to provide safe, appropriate and dignified non-emergency patient transport that enables eligible patients to travel to and from healthcare settings in a reasonable time and in reasonable comfort, in appropriate vehicles with appropriately trained staff, without detriment to their condition.\u003cbr/\u003eTo confirm as per the PSR direct award process C, the existing provider is satisfying the existing contract, delivering a good service, meeting all KPIs, with no quality concerns and good outcomes and has very good feedback from patients and are likely to satisfy the new contract, and the proposed contracting arrangements are not changing from the existing contract.",
    "id": "ocds-h6vhtk-059913",
    "items": [
      {
        "deliveryAddresses": [
          {
            "region": "UKH23"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "100",
              "name": "the existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard",
              "type": "quality"
            },
            {
              "description": "0",
              "name": "Price",
              "type": "cost"
            }
          ]
        },
        "description": "Non-emergency patient transport service (NEPTS) comprises the movement of patients who require transportation due to their medical condition and whose condition is not considered an \u2018emergency\u2019. The purpose of the Non-Emergency Patients Transport Service (NEPTS) is to provide safe, appropriate and dignified non-emergency patient transport that enables eligible patients to travel to and from healthcare settings in a reasonable time and in reasonable comfort, in appropriate vehicles with appropriately trained staff, without detriment to their condition.\u003cbr/\u003eWhere the Eligibility Criteria are met, the PTS is responsible for safely and effectively transporting eligible patients to, from and between NHS-funded healthcare facilities in a timely manner in support of their health care.  The service is also responsible for providing relevant care and support including escorting frail and vulnerable patients to and from the location at which their care is delivered, such as a specific ward or department within a hospital site and helping them with booking in where this is indicated or requested.\u003cbr/\u003eThere is no material changes to the new contract. The current contract has got two separate service specifications for Hertfordshire and West Essex place based.\u003cbr/\u003e\u003cbr/\u003eBased on the total NEPTS activity 70% is healthcare related and the rest is non healthcare element.",
        "hasOptions": true,
        "id": "1",
        "options": {
          "description": "Potential for a 18 months extension following the end of the one year contract"
        },
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 24/09/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.",
    "procurementMethodRationaleClassifications": [
      {
        "description": "New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive",
        "id": "D_REPETITION_EXISTING",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL"
      }
    ],
    "status": "complete",
    "title": "HWE Non-Emergency Patient Transport Service - EEAST"
  }
}