Buyer Name: NHS Hertfordshire and West Essex Integrated Care Board
Buyer Address: The Forum, Marlowes, Hemel Hempstead, UKH23, HP1 1DN, United Kingdom
Contact Name: Katie Ward
Contact Email: hwe.domcareaqp@evalucom.co.uk
Buyer Name: NHS Hertfordshire and West Essex Integrated Care Board
Buyer Address: The Forum, Marlowes, Hemel Hempstead, UKH23, HP1 1DN, United Kingdom
Contact Name: Katie Ward
Contact Email: hwe.domcareaqp@evalucom.co.uk
NHS Hertfordshire and West Essex ICB opened the NHS HWE Domiciliary Care Any Qualified Provider (AQP) contract for applications. Evaluations are now complete. This procurement was run as a competitive process (with multi-provider award) under the Provider Selection Regime (PSR). <br/><br/>This contract covers the provision of domiciliary care for adults eligible for NHS Continuing Healthcare and is applicable to local Providers with a CQC-registered service location within 3 miles of NHS Hertfordshire and West Essex ICB. The contract includes both non-specialist and specialist domiciliary care services under defined Care Tiers.<br/><br/>Applications were open from 17 November 2025 and closed at 5:00 pm on 5 January 2026. Applications were evaluated between 6 January 2026 and 6 March 2026. Services will commence from 1 April 2026. Timelines are indicative and may be subject to change.<br/><br/>The Contract Term is 3 years from service commencement, and the Commissioner may opt to extend the Contract Term by up to 2 years, in accordance with Schedule 1C of the Contract Particulars.
No linked documents found for this notice.
Lot Description: Applications were submitted through CarePulse eProcurement: https://eprocurement.carepulse.co.uk. Full details of the qualification criteria are provided in the procurement documents, available from the CarePulse eProcurement site. All providers that met the eligibility and qualification criteria will be awarded a contract. <br/><br/>There is no limit to the number of providers that can join the Contract. All awarded providers will be added to the AQP list which will be the primary route for the ICB to commission CHC home care packages. Please note that it is a zero-value contract, so there is no guaranteed volume of activity or payment to providers. There is no minimum number of packages that the Provider can expect to receive through the Contract.<br/><br/>The Contract will include both non-specialist and specialist domiciliary care services under defined Care Tiers. Providers will be able to select the Care Tiers and areas that they can deliver against. Providers are not required to deliver against all Care Tiers or in all areas.<br/><br/>Evalucom are managing the procurement process on behalf of the NHS Hertfordshire and West Essex ICB Commissioning Authority.
Lot 1 Status: cancelled
Lot 1 Has Options: Yes
Lot 1 Options: The Commissioner may opt to extend the Contract Term by up to 2 years, in accordance with Schedule 1C of the Contract Particulars.
Lot 1 Award Criterion (quality): Details of the compliance, financial and technical qualification criteria are detailed in the tender documents.
Lot 1 Award Criterion (cost): Price not evaluated; providers confirmed acceptance of the rates set out in the contract
{
"awards": [
{
"id": "021055-2026-1",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-FTS-176654",
"name": "See Section VI: Complementary information"
}
]
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 87
}
]
},
"buyer": {
"id": "GB-FTS-157475",
"name": "NHS Hertfordshire and West Essex Integrated Care Board"
},
"contracts": [
{
"awardID": "021055-2026-1",
"dateSigned": "2026-03-04T00:00:00Z",
"id": "021055-2026-1",
"status": "active",
"value": {
"amount": 1.0,
"currency": "GBP"
}
}
],
"date": "2026-03-09T16:41:03Z",
"description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. \u003cbr/\u003e\u003cbr/\u003eFor the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. \u003cbr/\u003e\u003cbr/\u003eRepresentations by providers must be made to the relevant authority by 19 March 2026. \u003cbr/\u003e\u003cbr/\u003eThis contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR to the following providers:\u003cbr/\u003e\u003cbr/\u003eABBOTS CARE LIMITED\u003cbr/\u003eUnit 5 \u0026 6, Phoenix House, 63 Campfield Road, St Albans, Hertfordshire, AL1 5FL\u003cbr/\u003e\u003cbr/\u003eADAMS CARE LTD\u003cbr/\u003eLeytonstone House, 3 Hanbury Drive, Leytonstone, London, England, E11 1GA\u003cbr/\u003e\u003cbr/\u003eAUTHUM CARE LIMITED\u003cbr/\u003e7 Paynes Park, Hitchin, England, SG5 1EH\u003cbr/\u003e\u003cbr/\u003eBLOSSOM HEALTHCARE SOLUTIONS LIMITED\u003cbr/\u003eUnit E Warwick House, Perry Road, Harlow, Essex, CM18 7NF\u003cbr/\u003e\u003cbr/\u003eBLUE RIVER HOME CARE LTD\u003cbr/\u003e1 Bruce Way, Waltham Cross, Hertfordshire, United Kingdom, EN8 8AJ\u003cbr/\u003e\u003cbr/\u003eCARE 4 YOU DIRECT LIMITED\u003cbr/\u003eThe Glover Center Suites 14 \u0026 15, 25 Bury Mead Road, Hitchin, Hertfordshire, England, SG5 1RT\u003cbr/\u003e\u003cbr/\u003eCARE JUST 4U LIMITED \u003cbr/\u003eEnterprise Hub Kao Hockham Building, Edinburgh Way, Harlow, CM20 2NQ\u003cbr/\u003e\u003cbr/\u003eCARE NEXUS LTD\u003cbr/\u003eWhitechapel Centre, Unit F-8, 85 Myrdle Street, London, England, E1 1HL\u003cbr/\u003e\u003cbr/\u003eCENTRAL CARE RECRUITMENT LIMITED\u003cbr/\u003eHarlow Enterprise Hub, Kao Hockham Building, Edinburgh Way, Harlow, England, CM20 2NQ\u003cbr/\u003e\u003cbr/\u003eCHERISH SOCIAL CARE LTD\u003cbr/\u003eGreat North Business Centre, 82 Great North Road, Hatfield, England, AL9 5BL\u003cbr/\u003e\u003cbr/\u003eCHOICE GLOBAL LIMITED\u003cbr/\u003eDrama Room The Old Free School, George Street, Watford, Hertfordshire, England, WD18 0BX\u003cbr/\u003e\u003cbr/\u003eCOMPASSION PLUS HEALTHCARE LIMITED\u003cbr/\u003eDevonshire Business centre, Works Road, Letchworth, Hertfordshire, SG6 1GJ\u003cbr/\u003e\u003cbr/\u003eCOMPASSIONATE HERTS LTD\u003cbr/\u003eImex House Maxted Road, Hemel Hempstead Industrial Estate, Hemel Hempstead, Hertfordshire, England, HP2 7DX\u003cbr/\u003e\u003cbr/\u003eCONCEPT CARE SOLUTIONS\u003cbr/\u003e58 High Street, Watford, Engalnd, WD17 2BS\u003cbr/\u003e\u003cbr/\u003eCOURAGE LIMITED\u003cbr/\u003e10 Lippitts Hill, Luton, England, LU2 7YN\u003cbr/\u003e\u003cbr/\u003eDX CARING SERVICES LIMITED\u003cbr/\u003eThe Pixmore Letchworth Business Centre, Pixmore Avenue, Letchwood Garden Centre, Hertfordshire, United Kingdom, SG6 1JG\u003cbr/\u003e\u003cbr/\u003eEAGLE HOUSE PARTNERSHIP T/A REAGLE HOME CARE SERVICES\u003cbr/\u003eCedar House, Sandy Lane, Northwood, Hertfordhsire, United Kingdom, HA6 3EZ\u003cbr/\u003e\u003cbr/\u003eEAMAL LTD\u003cbr/\u003eEnterprise House, Maxted Road, Hemel Hempstead Industrial Estate, Hemel Hempstead, Hertfordshire, HP2 7BT\u003cbr/\u003e\u003cbr/\u003eEMERALD DREAMS LIMITED\u003cbr/\u003eMarquess House, 35 Salisbury Square, Hatfield, Hertfordshire, AL9 5AF\u003cbr/\u003e\u003cbr/\u003eEUREKA CARE SERVICES LIMITED\u003cbr/\u003e15 Bull Plain, Hertford, Hertfordshire, England, SG14 1DX\u003cbr/\u003e\u003cbr/\u003eEXCEPTIONAL CARE AT HOME LIMITED\u003cbr/\u003e4 Imperial Place, Maxwell Road, Borehamwood, Hertfordshire, United Kingdom, WD6 1JN\u003cbr/\u003e\u003cbr/\u003eFIRST CHOICE MEDICAL SOLUTIONS LTD\u003cbr/\u003eFirst Floor, Hatton House Church Lane, Cheshunt, Waltham Cross, England, EN8 0DW\u003cbr/\u003e\u003cbr/\u003eFIRSTPOINT HOMECARE LIMITED\u003cbr/\u003eKingston House, Towers Business Park, Wilmslow Road, Manchester, England, M20 2LD\u003cbr/\u003e\u003cbr/\u003eGATEKEEPERS CARE SOLUTIONS LTD\u003cbr/\u003eGatekeepers Care Solutions Ltd, R/O 93 Hart Lane, Luton, England, LU2 0JG\u003cbr/\u003e\u003cbr/\u003eGENERIX ASSOCIATES LIMITED\u003cbr/\u003e15-17 Upper George Street, Connaught House, Luton, England, LU1 2RD\u003cbr/\u003e\u003cbr/\u003eGOLD LEAF HOMECARE LTD \u003cbr/\u003eSolar House, 282 Chase Road, London, N14 6NZ\u003cbr/\u003e\u003cbr/\u003eGREEN CARE CONTRACTS LIMITED\u003cbr/\u003eSuite G, 11-15 Bush House, Bush Fair Harlow, England, CM18 6NS\u003cbr/\u003e\u003cbr/\u003eGREENLEAVES HOMECARE SERVICES LIMITED\u003cbr/\u003e3 Sanctuary Close, Kessingland, Lowestoft, Suffolk, United Kingdom, NR33 7SX\u003cbr/\u003e\u003cbr/\u003eHALES GROUP LIMITED\u003cbr/\u003eUnit 10, Flag Business Exchange, Vicarage Farm Road, Peterborough, United Kingdom, PE1 5TX\u003cbr/\u003e\u003cbr/\u003eHELPING HANDS WATFORD LTD\u003cbr/\u003e5 Summerhouse Way, Abbots Langley, Watford, Hertfordshire, WD5 0DY\u003cbr/\u003e\u003cbr/\u003eHERIITAGE CARE LTD\u003cbr/\u003eBusiness \u0026 Technology Centre, Bessemer Drive, Stevenage, Hertfordshire, United Kingdom, SG1 2DX\u003cbr/\u003e\u003cbr/\u003eHERITAGE STAFFING SERVICES LIMITED\u003cbr/\u003e16/20 Suite D - F, Brush Fair, Harlow, England, CM18 6NS\u003cbr/\u003e\u003cbr/\u003eI-CARE SUPPORT SERVICES LTD\u003cbr/\u003e61a Southbury Road, London, England, EN1 1PJ\u003cbr/\u003e\u003cbr/\u003eIN-HOME CARERS LIMITED\u003cbr/\u003eSuite A (2), Arden Press Way, Letchworth Garden City, Hertfordshire, England, SG6 1LH\u003cbr/\u003e\u003cbr/\u003eJOY CARING SERVICES LIMITED\u003cbr/\u003eRichmond House, Walkern Road, Stevenage, Hertfordshire, England, SG1 3QP\u003cbr/\u003e\u003cbr/\u003eJULEE CARE LIMITED \u003cbr/\u003e1 Waterside Station Road, Harpenden, Hertfordshire, England, AL5 4US\u003cbr/\u003e\u003cbr/\u003eJURICHEZ LIMITED\u003cbr/\u003eUnit 25, Studio House, Delamare Road, EN8 9SH\u003cbr/\u003e\u003cbr/\u003eKASE CARE LIMITED\u003cbr/\u003eSuite 4 High Beech House, 8-10 High Beech Road, Loughton, England, IG10 4BL\u003cbr/\u003e\u003cbr/\u003eKNIGHTINGLES HEALTHCARE LIMITED \u003cbr/\u003eTudor House Court, 2a Letchmore Road, Stevenage, England, SG1 3HU\u003cbr/\u003e\u003cbr/\u003eLA BELLE CARE LIMITED\u003cbr/\u003e12 Limedale Avenue, Oakwood, Derby, England, DE21 2UE\u003cbr/\u003e\u003cbr/\u003eLIVING PLUS CARE SERVICES LIMITED\u003cbr/\u003e32 Market Place, Hatfield, Hertfordshire, AL10 0LN\u003cbr/\u003e\u003cbr/\u003eMANUELLA CARE LIMITED\u003cbr/\u003eSuite 4 Office 5 Galley House, Moonlane, Barnet, England, EN5 5YL\u003cbr/\u003e\u003cbr/\u003eMIC HEALTHCARE SOLUTIONS LTD\u003cbr/\u003e4 Kent Road, Houghton Regis, Dunstable, United Kingdom, LU5 5NZ\u003cbr/\u003e\u003cbr/\u003eMK WORLDWIDE LTD\u003cbr/\u003eUnit 10 A,B Knowl Piece Business Centre, Wilbury Way, Hitchin, Hertfordshire, United Kingdom, SG4 0TY\u003cbr/\u003e\u003cbr/\u003eMYRTLE CARE PROVIDERS LIMITED\u003cbr/\u003eSuite 5, Broxbourne Business Centre, Fairways, Cheshunt, Hertfordshire, England, EN8 0NL\u003cbr/\u003e\u003cbr/\u003eNEMA HOME CARE LIMITED\u003cbr/\u003e48 Station Way, Buckhurst Hill, England, IG9 6LN\u003cbr/\u003e\u003cbr/\u003eNEW HOPE COMMUNITY HEALTHCARE LIMITED\u003cbr/\u003eBusiness \u0026 Technology Centre, Stevenage, Herts, England, SG1 2DX\u003cbr/\u003e\u003cbr/\u003eNEW SHEPHERD CARE LIMITED\u003cbr/\u003e1st Floor, One Bell, 90 High Street, Watford, WD17 2BW\u003cbr/\u003e\u003cbr/\u003ePINE HEALTH CARE SERVICES LIMITED\u003cbr/\u003e27 Brimstone Drive, Stevenage, England, SG1 4FX\u003cbr/\u003e\u003cbr/\u003ePORTFOLIO HOMECARE LIMITED\u003cbr/\u003eC/O Dickinsons, Brandon House, First Floor, 90 The Broadway, Chesham, United Kingdom, HP5 1EG\u003cbr/\u003e\u003cbr/\u003ePRACITCAL CARE LTD\u003cbr/\u003eHurkan Sayman \u0026 Co, 291 Green Lanes, London, N13 4XS\u003cbr/\u003e\u003cbr/\u003ePRISTINE RECRUITMENT LIMITED\u003cbr/\u003e10 Western Parade, New Barnet, Barnet, London, EN5 1AD\u003cbr/\u003e\u003cbr/\u003ePROVIDENCE CARE SOLUTIONS LTD\u003cbr/\u003eUnit 24, Studio House Business Centre Unit, Delamare Road, Cheshunt, Hertfordshire, United Kingdom, EN8 9SH\u003cbr/\u003e\u003cbr/\u003eREADY CARE SERVICES LIMITED\u003cbr/\u003e31 Valley Road, Rickmansworth, Hertfordshire, England, WD3 4DT\u003cbr/\u003e\u003cbr/\u003eROCH 2 LIMITED\u003cbr/\u003eUnit 16, Office A The Mead Business Centre, Mead Lane, Hertford, SG13 7BJ\u003cbr/\u003e\u003cbr/\u003eS V CARE LIMITED\u003cbr/\u003e95 St. Albans Road, Watford, England, WD17 1SJ\u003cbr/\u003e\u003cbr/\u003eSERVE HOME CARE LTD.\u003cbr/\u003eThe Old Bank, 162 High Street, Stevenage, Hertfordshire, SG1 3LL\u003cbr/\u003e\u003cbr/\u003eSHIRE HOMECARE SERVICES LIMITED\u003cbr/\u003e223 Mancroft Road, Aley Green, Bedfordshire, LU1 4DR\u003cbr/\u003e\u003cbr/\u003eSODARK CARE LTD\u003cbr/\u003e51 Bronte Crescent, Hemel Hempstead, United Kingdom, HP2 7NS\u003cbr/\u003e\u003cbr/\u003eSPRING VALLEY CARE SERVICES LTD\u003cbr/\u003e30 High Street, Northwood, England, HA6 1BN\u003cbr/\u003e\u003cbr/\u003eSUGARMAN HEALTH AND WELLBEING LTD\u003cbr/\u003e33 Soho Square, London, England, W1D 3QU\u003cbr/\u003e\u003cbr/\u003eTEONFA LIMITED\u003cbr/\u003eVictoria House, 14-26 Victoria Street, Luton, Bedfordshire, United Kingdom, LU1 2UA\u003cbr/\u003e\u003cbr/\u003eUNIQUE QUALITY CARE LTD \u003cbr/\u003e20-22 Wenlock Road, London, England, N1 7GU\u003cbr/\u003e\u003cbr/\u003eVOW CARE SERVICES LTD\u003cbr/\u003e30 Larchwood Road, Hemel Hempstead, England, HP2 5NB",
"id": "021055-2026",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-05d74e",
"parties": [
{
"address": {
"countryName": "United Kingdom",
"locality": "Marlowes, Hemel Hempstead",
"postalCode": "HP1 1DN",
"region": "UKH23",
"streetAddress": "The Forum"
},
"contactPoint": {
"email": "hwe.domcareaqp@evalucom.co.uk",
"name": "Katie Ward"
},
"details": {
"buyerProfile": "https://www.hertsandwestessex.icb.nhs.uk/",
"classifications": [
{
"description": "Regional or local authority",
"id": "REGIONAL_AUTHORITY",
"scheme": "TED_CA_TYPE"
},
{
"description": "Health",
"id": "07",
"scheme": "COFOG"
}
],
"url": "https://www.hertsandwestessex.icb.nhs.uk/"
},
"id": "GB-FTS-157475",
"identifier": {
"legalName": "NHS Hertfordshire and West Essex Integrated Care Board"
},
"name": "NHS Hertfordshire and West Essex Integrated Care Board",
"roles": [
"buyer",
"reviewBody"
]
},
{
"address": {
"countryName": "United Kingdom",
"locality": "See Section VI: Complementary Information",
"postalCode": "HP1 1DN",
"region": "UKH23",
"streetAddress": "See Section VI: Complementary information"
},
"details": {
"scale": "sme"
},
"id": "GB-FTS-176654",
"identifier": {
"legalName": "See Section VI: Complementary information"
},
"name": "See Section VI: Complementary information",
"roles": [
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}
],
"tag": [
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"contract"
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"tender": {
"classification": {
"description": "Home medical treatment services",
"id": "85141210",
"scheme": "CPV"
},
"description": "NHS Hertfordshire and West Essex ICB opened the NHS HWE Domiciliary Care Any Qualified Provider (AQP) contract for applications. Evaluations are now complete. This procurement was run as a competitive process (with multi-provider award) under the Provider Selection Regime (PSR). \u003cbr/\u003e\u003cbr/\u003eThis contract covers the provision of domiciliary care for adults eligible for NHS Continuing Healthcare and is applicable to local Providers with a CQC-registered service location within 3 miles of NHS Hertfordshire and West Essex ICB. The contract includes both non-specialist and specialist domiciliary care services under defined Care Tiers.\u003cbr/\u003e\u003cbr/\u003eApplications were open from 17 November 2025 and closed at 5:00 pm on 5 January 2026. Applications were evaluated between 6 January 2026 and 6 March 2026. Services will commence from 1 April 2026. Timelines are indicative and may be subject to change.\u003cbr/\u003e\u003cbr/\u003eThe Contract Term is 3 years from service commencement, and the Commissioner may opt to extend the Contract Term by up to 2 years, in accordance with Schedule 1C of the Contract Particulars.",
"id": "HWE-DC-AQP-PSR-CP-2025",
"items": [
{
"additionalClassifications": [
{
"description": "Services provided by nurses",
"id": "85141200",
"scheme": "CPV"
},
{
"description": "Community health services",
"id": "85323000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"region": "UKH23"
}
],
"id": "1",
"relatedLot": "1"
}
],
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"lots": [
{
"awardCriteria": {
"criteria": [
{
"description": "100",
"name": "Details of the compliance, financial and technical qualification criteria are detailed in the tender documents.",
"type": "quality"
},
{
"description": "0",
"name": "Price not evaluated; providers confirmed acceptance of the rates set out in the contract",
"type": "cost"
}
]
},
"description": "Applications were submitted through CarePulse eProcurement: https://eprocurement.carepulse.co.uk. Full details of the qualification criteria are provided in the procurement documents, available from the CarePulse eProcurement site. All providers that met the eligibility and qualification criteria will be awarded a contract. \u003cbr/\u003e\u003cbr/\u003eThere is no limit to the number of providers that can join the Contract. All awarded providers will be added to the AQP list which will be the primary route for the ICB to commission CHC home care packages. Please note that it is a zero-value contract, so there is no guaranteed volume of activity or payment to providers. There is no minimum number of packages that the Provider can expect to receive through the Contract.\u003cbr/\u003e\u003cbr/\u003eThe Contract will include both non-specialist and specialist domiciliary care services under defined Care Tiers. Providers will be able to select the Care Tiers and areas that they can deliver against. Providers are not required to deliver against all Care Tiers or in all areas.\u003cbr/\u003e\u003cbr/\u003eEvalucom are managing the procurement process on behalf of the NHS Hertfordshire and West Essex ICB Commissioning Authority.",
"hasOptions": true,
"id": "1",
"options": {
"description": "The Commissioner may opt to extend the Contract Term by up to 2 years, in accordance with Schedule 1C of the Contract Particulars."
},
"status": "cancelled"
}
],
"mainProcurementCategory": "services",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"reviewDetails": "In accordance with the Provider Selection Regime, providers must submit any written representations to HWE.DomCareAQP@evalucom.co.uk during the standstill period, which begins the day after the intent to award notification is published and runs for 8 working days. \u003cbr/\u003e\u003cbr/\u003eShould any representation be received in that period, the standstill will be extended until the contracting authority has considered and responded to that representation, and, if applicable, for a further period to allow a provider to request review by the Independent Patient Choice and Procurement Panel (IPCPP) within 5 working days of the authority\u2019s response.",
"status": "complete",
"title": "NHS HWE Domiciliary Care AQP - ICB Wide"
}
}