IPED - The Supply and Support of a Correspondence Management System

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        "description": "The Scottish Government is seeking a suitably qualified and experienced service provider who will be responsible for the supply and support of a new Correspondence Management System. Both the Solution, and Services, which are to be provided by the Service Provider will form the core of a wider Correspondence Management capability, including updated operating models and business process improvements, to be implemented by the SG.\r\n The purpose of this procurement is to provide a platform to manage the processing of the vast and varied correspondence submitted through various channels in a secure and managed software as a service solution.\r\n The correspondence in scope for this solution that are received into Scottish Government via various channels that can be categorised as one of four key types -\r\n -Ministerial Correspondence\r\n -General Correspondence\r\n -Freedom of Information (FOI) Requests\r\n -Parliamentary Questions. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.",
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