Provision of a Self-Directed Support (SDS) Independent Information and Advice Service

{
  "buyer": {
    "id": "org-204",
    "name": "North Ayrshire Council"
  },
  "date": "2025-05-15T00:00:00Z",
  "description": "Quality Management Procedures\r\n 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management, see attachment at SPD question 4D.1.\r\n Environmental Management Procedures\r\n 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate or the bidder must have a regularly reviewed documented policy regarding environmental management, see attachment at SPD question 4D.2.\r\n Bidders may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.\r\n Bidders must agree to accept NAC Terms and Conditions for the Purchase of Services and NAC Exit Terms and Conditions, and the contract will be let on these terms.\r\n The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 29251. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343\r\n A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363\r\n Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\r\n A summary of the expected community benefits has been provided as follows:\r\n Community benefits will be required on a mandatory basis for:\r\n - Employment\r\n - Employability \u0026 Skills\r\n - SMEs\r\n - TSOs\r\n - Education\r\n - Community Wish List (http://northayrshire.community/community-benefits-wishlist- application-form/)\r\n (SC Ref:798836)",
  "id": "rls-69-MAY530400",
  "initiationType": "tender",
  "language": "EN",
  "links": [
    {
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000798836",
      "rel": "canonical"
    }
  ],
  "ocid": "ocds-r6ebe6-0000798836",
  "parties": [
    {
      "address": {
        "locality": "Irvine",
        "postalCode": "KA12 8EE",
        "region": "UKM93",
        "streetAddress": "Cunninghame House, Friars Croft"
      },
      "contactPoint": {
        "email": "murraythompson@north-ayrshire.gov.uk",
        "url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "id": "Regional or local authority",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "General public services",
            "id": "01",
            "scheme": "COFOG"
          }
        ],
        "url": "http://www.north-ayrshire.gov.uk"
      },
      "id": "org-204",
      "identifier": {
        "legalName": "North Ayrshire Council"
      },
      "name": "North Ayrshire Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "locality": "Ayr",
        "postalCode": "KA7 1DR",
        "region": "UKM94",
        "streetAddress": "County Buildings, Wellington Square"
      },
      "contactPoint": {
        "email": "procurement@south-ayrshire.gov.uk",
        "telephone": "+44 3001230900"
      },
      "details": {
        "classifications": [
          {
            "id": "Regional or local authority",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "General public services",
            "id": "01",
            "scheme": "COFOG"
          }
        ]
      },
      "id": "org-205",
      "identifier": {
        "legalName": "South Ayrshire Council"
      },
      "name": "South Ayrshire Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "locality": "Kilmarnock",
        "postalCode": "KA3 7BU",
        "region": "UKM93",
        "streetAddress": "Corporate Procurement Team, London Road HQ"
      },
      "contactPoint": {
        "email": "zoe.wilson@east-ayrshire.gov.uk",
        "name": "Zoe Wilson",
        "telephone": "+44 1563576000",
        "url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/"
      },
      "details": {
        "classifications": [
          {
            "id": "Regional or local authority",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "General public services",
            "id": "01",
            "scheme": "COFOG"
          }
        ],
        "url": "http://www.east-ayrshire.gov.uk"
      },
      "id": "org-26",
      "identifier": {
        "legalName": "East Ayrshire Council"
      },
      "name": "East Ayrshire Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "locality": "Kilmarnock",
        "postalCode": "KA1 1ED",
        "streetAddress": "St Marnock Street"
      },
      "contactPoint": {
        "url": "http://"
      },
      "id": "org-27",
      "identifier": {
        "legalName": "Kilmarnock Sheriff Court"
      },
      "name": "Kilmarnock Sheriff Court",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "awardPeriod": {
      "startDate": "2025-06-16T12:00:00Z"
    },
    "bidOpening": {
      "date": "2025-06-16T12:00:00Z"
    },
    "classification": {
      "id": "85100000",
      "scheme": "CPV"
    },
    "contractTerms": {
      "electronicInvoicingPolicy": "allowed",
      "hasElectronicOrdering": true,
      "hasElectronicPayment": true
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "North Ayrshire Council (NAC) requires an appropriately qualified and experienced provider to provide an independent information and advice service in relation to Self Directed Support for North, South and East Ayrshire Health and Social Care Partnerships. The service will also support with the recruitment and retention of personal assistants. For the purposes of this procurement exercise, NAC will be the lead contracting authority, and both East Ayrshire Council and South Ayrshire Council will be named participants on the contract.\r\n The anticipated contract start date is 1st August 2025 until 31st July 2028, with the option to extend by up to 24 months. Extensions will be at the sole discretion of NAC and subject to satisfactory performance and funding.",
    "documents": [
      {
        "description": "North Ayrshire Council (NAC) requires an appropriately qualified and experienced provider to provide an independent information and advice service in relation to Self Directed Support for North, South and East Ayrshire Health and Social Care Partnerships. The service will also support with the recruitment and retention of personal assistants. For the purposes of this procurement exercise, NAC will be the lead contracting authority, and both East Ayrshire Council and South Ayrshire Council will be named participants on the contract.\r\n The anticipated contract start date is 1st August 2025 until 31st July 2028, with the option to extend by up to 24 months. Extensions will be at the sole discretion of NAC and subject to satisfactory performance and funding.",
        "documentType": "contractNotice",
        "format": "text/html",
        "id": "MAY530400",
        "title": "Provision of a Self-Directed Support (SDS) Independent Information and Advice Service",
        "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY530400"
      }
    ],
    "hasRecurrence": true,
    "id": "NAC/5210",
    "items": [
      {
        "additionalClassifications": [
          {
            "id": "75122000",
            "scheme": "CPV"
          },
          {
            "id": "85140000",
            "scheme": "CPV"
          },
          {
            "id": "85323000",
            "scheme": "CPV"
          },
          {
            "id": "79600000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "80",
              "name": "Quality",
              "type": "quality"
            },
            {
              "description": "20",
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1080
        },
        "description": "The provider will deliver a high quality, visible and accessible information and advice service to help people across the Ayrshire communities to express their views and make informed care choices regarding all four options of SDS.\r\n The provider will deliver a high quality, visible and accessible recruitment and employment service for adults, children and families across the communities of Ayrshire for those seeking to employ staff to deliver social care and support effectively and lawfully.",
        "hasOptions": false,
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "Possible extensions: Up to 24 months"
        },
        "status": "active",
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        },
        "value": {
          "amount": 750000.0,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "otherRequirements": {
      "requiresStaffNamesAndQualifications": true
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "recurrence": {
      "description": "This contract is recurring."
    },
    "selectionCriteria": {
      "criteria": [
        {
          "description": "If required, bidders are required to be enrolled in the relevant professional or trade registers within the country in which they are established.\r\n Where it is required, within a bidder\u00e2\u0080\u0099s country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service.\r\n Bidders must confirm if they hold the particular authorisation or memberships",
          "type": "suitability"
        },
        {
          "description": "Bidders will be required to have a minimum \u00e2\u0080\u009cgeneral\u00e2\u0080\u009d yearly turnover of 150,000 GBP for the last three years.\r\n Bidders who cannot meet the required level of turnover will be excluded from this tender.\r\n Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up or started trading.\r\n It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below:\r\n - Employer\u00e2\u0080\u0099s (Compulsory) Liability Insurance = 5 million GBP in respect of any one event\r\n http://www.hse.gov.uk/pubns/hse40.pdf\r\n - Public Liability Insurance 5 million GBP in respect of any one event\r\n - Professional Indemnity Insurance 5 million GBP in the aggregate\r\n - Third-Party Motor Vehicle Insurance - A valid motor vehicle certificate must be held in the company name or (where there is no fleet but rather the company permits its employees to use their personal vehicles for business purposes), a letter signed by a person of appropriate authority - confirming that the company has ongoing arrangements in place to ensure their employees\u0027 vehicles are appropriately insured and maintained.",
          "type": "economic"
        },
        {
          "description": "Bidders are required to provide 2 examples of services carried out in the past 3 years that demonstrates they have the relevant experience to deliver the services described in the Contract Notice. The services must be of a similar value, size and scope. Unsatisfactory experience will result in exclusion from the tender process.\r\n Bidders must also provide 2 satisfactory references for the same 2 contracts on the reference templates provided. References should be completed and signed by previous customers for contracts of a similar value, size and scope. If any of the referees score the bidder less than 2 the bidder will be excluded from the tender process.\r\n Completed experience and reference templates must be zipped and uploaded at question 4C.1 of the qualification envelope.\r\n Bidders will be required to provide evidence that their organisation has taken steps to build their awareness of the climate change emergency and how they will respond, including knowledge of their emissions sources and actions to address these. Accepted evidence includes but is not limited to:\r\n - a completed copy of the Bidder \u00e2\u0080\u0098relevant contract\u00e2\u0080\u0099 Climate Change Plan Template, including planned projects and actions to reduce the bidder\u00e2\u0080\u0099s carbon emissions. This does not need to contain calculated carbon emissions.\r\n Guidance on how Bidder Climate Change Plans are evaluated is available on the Sustainable Procurement Tools: Sustainable Procurement (sustainableprocurementtools.scot)\r\n Bidders are required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.\r\n Bidders who intend to subcontract more than 25% to any individual organisation must ensure the SPD (Scotland) - Subcontractors Supplier Response is completed and uploaded at question 2D.1.2 of the qualification envelope.",
          "type": "technical"
        }
      ]
    },
    "status": "active",
    "submissionMethod": [
      "electronicSubmission"
    ],
    "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk",
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-06-16T12:00:00Z"
    },
    "title": "Provision of a Self-Directed Support (SDS) Independent Information and Advice Service",
    "value": {
      "amount": 750000.0,
      "currency": "GBP"
    }
  }
}