IT Software to Support the Management of Unplanned Disruption on Scotland’s Rail Network

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    "description": "ScotRail are awarding this contract for IT software and services which support the management of train services during times of unplanned disruption on Scotland\u00e2\u0080\u0099s rail network. It is a critical system in supporting daily operations. A summary of the core functionality of the system is as follows:\r\n - The ability to generate and update line of route disruption messages and distribute these messages to a pre-defined list of recipients\r\n -The ability to view route disruption incidents being experienced by other rail operators on Scotland\u00e2\u0080\u0099s rail network\r\n -The ability to configure the system to automatically identify all stations and journeys affected by an incident which causes unplanned disruption\r\n - The ability to automatically update 3rd party rail industry systems and journey planners to reflect changes to services as a consequence of unplanned disruption\r\n - A mobile app for the use of frontline staff which will provide real-time advice of disruption incidents; frontline staff will have the ability to filter notifications specific to their business area\r\n - A customer facing real-time view of how ScotRail train services are performing; customers will have the ability to receive alerts when services are disrupted on the line of route which they use",
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        "description": "ScotRail are awarding this contract for IT software and services which support the management of train services during times of unplanned disruption on Scotland\u00e2\u0080\u0099s rail network. It is a critical system in supporting daily operations. A summary of the core functionality of the system is as follows:\r\n - The ability to generate and update line of route disruption messages and distribute these messages to a pre-defined list of recipients\r\n -The ability to view route disruption incidents being experienced by other rail operators on Scotland\u00e2\u0080\u0099s rail network\r\n -The ability to configure the system to automatically identify all stations and journeys affected by an incident which causes unplanned disruption\r\n - The ability to automatically update 3rd party rail industry systems and journey planners to reflect changes to services as a consequence of unplanned disruption\r\n - A mobile app for the use of frontline staff which will provide real-time advice of disruption incidents; frontline staff will have the ability to filter notifications specific to their business area\r\n - A customer facing real-time view of how ScotRail train services are performing; customers will have the ability to receive alerts when services are disrupted on the line of route which they use",
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        "description": "ScotRail is awarding this contract for IT software and services which support the management of train services during times of unplanned disruption on Scotland\u00e2\u0080\u0099s rail network. It is a critical system in supporting daily operations. A summary of the core functionality of the system is as follows:\r\n - The ability to generate and update line of route disruption messages and distribute these messages to a pre-defined list of recipients\r\n -The ability to view route disruption incidents being experienced by other rail operators on Scotland\u00e2\u0080\u0099s rail network\r\n -The ability to configure the system to automatically identify all stations and journeys affected by an incident which causes unplanned disruption\r\n - The ability to automatically update 3rd party rail industry systems and journey planners to reflect changes to services as a consequence of unplanned disruption\r\n - A mobile app for the use of frontline staff which will provide real-time advice of disruption incidents; frontline staff will have the ability to filter notifications specific to their business area\r\n - A customer facing real-time view of how ScotRail train services are performing; customers will have the ability to receive alerts when services are disrupted on the line of route which they use",
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    "title": "IT Software to Support the Management of Unplanned Disruption on Scotland\u00e2\u0080\u0099s Rail Network"
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