ScotRail Platform Validators - Software & Support

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    "name": "ScotRail Trains Limited"
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  "contracts": [
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      "dateSigned": "2026-01-12T00:00:00Z",
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      "status": "active"
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  "date": "2026-02-03T00:00:00Z",
  "description": "(SC Ref:821622)",
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        "region": "UKM",
        "streetAddress": "Atrium Court, 50 Waterloo Street"
      },
      "contactPoint": {
        "email": "kathleen.gay@scotrail.co.uk",
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        "locality": "Glasgow"
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        "legalName": "Sheriff Court"
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      "roles": [
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      "scheme": "CPV"
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    "coveredBy": [
      "GPA"
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    "description": "ScotRail have a current contract in place for platform validator - maintenance, Support and Back-office Software for c700 validators across ScotRail stations. Validators are located at ScotRail stations and allow customers tap in and out to start and end their their journey via Smartcard and to load products that have been purchased online to Smartcards. This contract is for the maintenance, support and software for existing platform validators and will be extended for a period of 1 year to 31 March 2027.",
    "documents": [
      {
        "description": "ScotRail have a current contract in place for platform validator - maintenance, Support and Back-office Software for c700 validators across ScotRail stations. Validators are located at ScotRail stations and allow customers tap in and out to start and end their their journey via Smartcard and to load products that have been purchased online to Smartcards. This contract is for the maintenance, support and software for existing platform validators and will be extended for a period of 1 year to 31 March 2027.",
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        "id": "FEB548732",
        "title": "ScotRail Platform Validators - Software \u0026 Support",
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    "lots": [
      {
        "description": "ScotRail have a current contract in place for platform validator - maintenance, Support and Back-office Software for c700 validators across ScotRail stations. Validators are located at ScotRail stations and allow customers tap in and out to start and end their their journey via Smartcard and to load products that have been purchased online to Smartcards. This contract is for the maintenance, support and software for existing platform validators and will be extended for a period of 1 year to 31 March 2027.",
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        "id": "1",
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    "mainProcurementCategory": "services",
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    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "On the basis of the Utilities Contracts (Scotland) Regulation 86 1(b)(i)(ii) which states that the contract may be modified without a new procurement to provide for additional works, supplies or services by the original contractor, irrespective of their value, that have become necessary and were not included in the initial procurement, where a change of contractor (i)cannot be made for economic or technical reasons such as requirements of interchangeability or interoperability with existing equipment, services or installations procured under the initial procurement.\r\n Vix are the original supplier of the platform validators and therefore there is an absence of competition for intellectual property, exclusive rights and technical reasons and there are no reasonable alternatives with the capabilities to support and maintain the existing platform validators. Vix own the IP and exclusive rights within the back-office software which is fundamental to the functionality of the validators. Vix are in the best position to carry out maintenance and repair activities on their own product including possessing the qualified skills and processes, as well as having access to replacement parts as required. Attempting to appoint another supplier to carry out these activities is likely to result in additional costs for ScotRail in funding upskilling and development of processes for a new supplier and their personnel and an additional layer of cost in sourcing replacement parts from Vix through another supplier.",
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