Buyer Name: Transport for Wales
Buyer Address: 3 Llys Cadwyn, Taff Street, Pontypridd, UKL, CF37 4TH
Contact Name: Procurement
Contact Email: Procurement@tfw.wales
Contact Telephone: +44 2921673434
Employee Assistance Programme
Buyer Contact Info
Status
complete
complete
Procedure
limited
limited
Value
180000.0 GBP
180000.0 GBP
Published
05 Jan 2026, 00:00
05 Jan 2026, 00:00
Deadline
n/a
n/a
Contract Start
n/a
n/a
Contract End
n/a
n/a
Category
services
services
CPV
85312300
85312300
Region
n/a
n/a
Awarded To
People Asset Management Limited
People Asset Management Limited
Official Source
Open Sell2Wales
Open Sell2Wales
Description
Provision of Employee Assistance Programme (EAP) services, including 24/7 counselling support, digital wellbeing tools, critical incident response, and proactive wellbeing initiatives for Transport for Wales employees.
Linked Documents
No linked documents found for this notice.
Opportunity Context
More Information Links
External Link: https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JAN575255
Link Title: Employee Assistance Programme
Link Description: Provision of Employee Assistance Programme (EAP) services, including 24/7 counselling support, digital wellbeing tools, critical incident response, and proactive wellbeing initiatives for Transport for Wales employees.
Lots
Lot Description: Transport for Wales seeks to appoint a provider under the Crown Commercial Service Dynamic Purchasing System (DPS) Framework RM6296 â Occupational Health, Employee Assistance Programme. The service will include 24/7 confidential counselling support, digital and telephonic access, wellbeing tracking tools, and proactive initiatives such as webinars and face-to-face sessions. Additional requirements include critical incident support, legal and financial advice, and enhanced psychological assessments. The provider must ensure nationwide coverage across Wales, timely access to therapy, and robust management information reporting aligned with TfWâs wellbeing strategy.
Lot 1 Status: complete
Lot 1 Has Options: No
Lot 1 Award Criterion (quality): Quality
Documents
Document Title: Employee Assistance Programme
Document Description: Provision of Employee Assistance Programme (EAP) services, including 24/7 counselling support, digital wellbeing tools, critical incident response, and proactive wellbeing initiatives for Transport for Wales employees.
Full Notice Text
Full notice text Contract award notice Results of the procurement procedure Section I: Contracting entity I.1) Name and addresses Transport for Wales 3 Llys Cadwyn, Taff Street Pontypridd CF37 4TH UK E-mail: Procurement@tfw.wales NUTS: UKL Internet address(es) Main address: https://tfw.wales/ Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA50685 I.2) Joint procurement The contract is awarded by a central purchasing body I.4) Type of the contracting authority Body governed by public law I.5) Main activity Health Section II: Object II.1) Scope of the procurement II.1.1) Title Employee Assistance Programme Reference number: C001247.00 II.1.2) Main CPV code 85312300 II.1.3) Type of contract Services II.1.4) Short description Provision of Employee Assistance Programme (EAP) services, including 24/7 counselling support, digital wellbeing tools, critical incident response, and proactive wellbeing initiatives for Transport for Wales employees. II.1.6) Information about lots This contract is divided into lots: No II.1.7) Total value of the procurement Value excluding VAT: 180 000.00 GBP II.2) Description II.2.2) Additional CPV code(s) 85312300 II.2.3) Place of performance NUTS code: UK II.2.4) Description of the procurement Transport for Wales seeks to appoint a provider under the Crown Commercial Service Dynamic Purchasing System (DPS) Framework RM6296 – Occupational Health, Employee Assistance Programme. The service will include 24/7 confidential counselling support, digital and telephonic access, wellbeing tracking tools, and proactive initiatives such as webinars and face-to-face sessions. Additional requirements include critical incident support, legal and financial advice, and enhanced psychological assessments. The provider must ensure nationwide coverage across Wales, timely access to therapy, and robust management information reporting aligned with TfW’s wellbeing strategy. II.2.5) Award criteria Quality criterion: Quality / Weighting: 80 Price / Weighting: 20 II.2.11) Information about options Options: No II.2.13) Information about European Union funds The procurement is related to a project and/or programme financed by European Union funds: No Section IV: Procedure IV.1) Description IV.1.1) Type of procedure Award of a contract without prior publication of a call for competition Justification for selected award procedure: The procurement falls outside the scope of application of the Directive Explanation This award was made following a further competition under the Crown Commercial Service Dynamic Purchasing System (DPS) RM6296 – Occupational Health and Related Services. The DPS was established with prior publication, and call-offs are conducted by inviting all relevant admitted suppliers. Separate prior publication is not required for individual call-offs, making this award lawful under the DPS rules. IV.1.8) Information about Government Procurement Agreement (GPA) The procurement is covered by the Government Procurement Agreement: Yes Section V: Award of contract Contract No: C001047.00 A contract/lot is awarded: Yes V.2 Award of contract V.2.1) Date of conclusion of the contract 05/01/2026 V.2.2) Information about tenders Number of tenders received: 3 Number of tenders received from SMEs: 1 Number of tenders received from tenderers from EU Member States: 0 Number of tenders received from tenderers from non-EU Member States: 3 Number of tenders received by electronic means: 3 The contract has been awarded to a group of economic operators: No V.2.3) Name and address of the contractor People Asset Management Limited 5199107 Holly House, 73-75 Sankey Street Warrington WA11SL UK Telephone: +44 1925227000 NUTS: UK The contractor is an SME: Yes V.2.4) Information on value of the contract/lot (excluding VAT) Total value of the contract/lot: : 180 000.00 GBP V.2.5) Information about subcontracting Section VI: Complementary information VI.3) Additional information (WA Ref:159908) VI.4) Procedures for review VI.4.1) Review body High Court Royal Courts of Justice, The Strand London WC2A 2LL UK Telephone: +44 2079477501 VI.5) Date of dispatch of this notice 05/01/2026
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