← Back to opportunities

Careers Wales Mystery Shopper Evaluation.

Careers Wales

Buyer Contact Info

Buyer Name: Careers Wales

Buyer Address: Unit 4 Churchill House, 17 Churchill Way,, CARDIFF, CF10 2HH

Contact Name: Mr Paul Powell

Contact Telephone: +44 2920846578

Status
Unknown
Procedure
n/a
Value
n/a
Published
16 Feb 2026, 16:18
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
n/a
Region
n/a
Awarded To
Customer Intelligence Limited
Official Source
Open Sell2Wales

Description

Background to Careers WalesWe are the national careers service for Wales. We are a wholly owned subsidiary of the Welsh Government, established in 2012. We provide an all-age, bi-lingual independent careers information, advice and guidance (CIAG) to the people of Wales, as well as facilitating employer engagement in schools and delivering curriculum support to enable schools to deliver effective Careers and Work-Related Experiences.We deliver our work via a variety of channels (in-person, video, telephone) and operate a telephone helpline through the medium of Welsh and English. We work with a wide range of customers and stakeholders including individuals, schools, parents, training providers, employers, local authorities and other public and civil society organisations.Through our work, we support the delivery of Welsh Government policy objectives and play a key role in education, training and employment outcomes across Wales.Our most recent annual report can be found here: Annual Report 2023-2024.1. Tenders for this work can be submitted in Welsh2. Tenders submitted in Welsh will not be treated less favourably than those submitted in English.3. The closing dates for the Tender will be the same for those submitted in Welsh and English4. The timetable for responding to the bids in Welsh will be the same as those submitted in English

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "ocds-kuma6s-157788-award-161689-25",
      "items": [
        {
          "description": "",
          "id": "ocds-kuma6s-157788-awarditem-161689-25"
        }
      ],
      "suppliers": [
        {
          "id": "org-38",
          "name": "Customer Intelligence Limited"
        }
      ]
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "ocds-kuma6s-157788-bidsstatistic-161689-25",
        "measure": "bids",
        "value": 2.0
      }
    ]
  },
  "buyer": {
    "id": "org-37",
    "name": "Careers Wales"
  },
  "contracts": [
    {
      "awardID": "ocds-kuma6s-157788-award-161689-25",
      "dateSigned": "2025-12-17T00:00:00Z",
      "id": "ocds-kuma6s-157788-award-161689-25",
      "status": "active"
    }
  ],
  "date": "2026-02-16T16:18:33Z",
  "id": "ocds-kuma6s-157788-release-161689",
  "initiationType": "tender",
  "ocid": "ocds-kuma6s-157788",
  "parties": [
    {
      "address": {
        "locality": "CARDIFF",
        "postalCode": "CF10 2HH",
        "streetAddress": "Unit 4 Churchill House, 17 Churchill Way, "
      },
      "contactPoint": {
        "name": "Mr Paul Powell",
        "telephone": "+44 2920846578",
        "url": "http://www.careerswales.gov.wales"
      },
      "id": "org-37",
      "name": "Careers Wales",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "locality": "Swansea",
        "postalCode": "SA49FX",
        "streetAddress": "8 Ffordd Dillwyn Llewellyn, Parc Penllergaer, "
      },
      "contactPoint": {
        "name": ""
      },
      "id": "org-38",
      "name": "Customer Intelligence Limited",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "additionalClassifications": [
      {
        "description": "Software package and information systems",
        "id": "48000000",
        "scheme": "CPV"
      },
      {
        "description": "IT services: consulting, software development, Internet and support",
        "id": "72000000",
        "scheme": "CPV"
      }
    ],
    "description": "Background to Careers WalesWe are the national careers service for Wales. We are a wholly owned subsidiary of the Welsh Government, established in 2012. We provide an all-age, bi-lingual independent careers information, advice and guidance (CIAG) to the people of Wales, as well as facilitating employer engagement in schools and delivering curriculum support to enable schools to deliver effective Careers and Work-Related Experiences.We deliver our work via a variety of channels (in-person, video, telephone) and operate a telephone helpline through the medium of Welsh and English. We work with a wide range of customers and stakeholders including individuals, schools, parents, training providers, employers, local authorities and other public and civil society organisations.Through our work, we support the delivery of Welsh Government policy objectives and play a key role in education, training and employment outcomes across Wales.Our most recent annual report can be found here: Annual Report 2023-2024.1. Tenders for this work can be submitted in Welsh2. Tenders submitted in Welsh will not be treated less favourably than those submitted in English.3. The closing dates for the Tender will be the same for those submitted in Welsh and English4. The timetable for responding to the bids in Welsh will be the same as those submitted in English",
    "id": "ocds-kuma6s-157788-tender-161689",
    "mainProcurementCategory": "services",
    "title": "Careers Wales Mystery Shopper Evaluation."
  }
}