← Back to opportunities

Website Hosting / Support Design / Development Supplier

Public Services Ombudsman for Wales - Ombwdsmon Gwasanaethau Cyhoeddus Cymru

Buyer Contact Info

Buyer Name: Public Services Ombudsman for Wales - Ombwdsmon Gwasanaethau Cyhoeddus Cymru

Buyer Address: 1 Ffordd yr Hen Gae, Pencoed,, Bridgend, CF35 5LJ

Contact Name: Kathryn Criger

Contact Telephone: +44 3007900203

Status
Unknown
Procedure
open
Value
n/a
Published
22 Oct 2025, 14:00
Deadline
21 Nov 2025, 17:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
n/a
Region
n/a
Awarded To
n/a
Official Source
Open Sell2Wales

Description

PSOW is inviting tenders for the provision of hosting, support, design and development of its website: www.ombudsman.wales (English version) and www.ombwdsmon.cymru (Welsh version).This tender is for the provision of hosting, support, security, and continued design, development & improvement of PSOW website and complaint form. The successful supplier will supply the following services for our website & on-line complaints form:• Hosting services• Website design & development• Support & Maintenance• Continual service improvement• Security & patchingFull details of the service requirements are provided in the attached specification.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=157249.The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. Submissions for this notice may be made in the English or Welsh language. A submission in either language will not be treated less favourably than the other.(WA Ref:157249)

Linked Documents

Select a document to preview.

Opportunity Context

Documents

Document Title: Tender specification ENG

Document Title: Tender specification CYM

Document Title: Response matrix

Document Title: Draft contract

Document Title: Draft service schedules

Raw Notice JSON

Expand raw payload
{
  "buyer": {
    "id": "org-17",
    "name": "Public Services Ombudsman for Wales - Ombwdsmon Gwasanaethau Cyhoeddus Cymru"
  },
  "date": "2025-10-22T14:00:46Z",
  "id": "ocds-kuma6s-157249-release-157249",
  "initiationType": "tender",
  "ocid": "ocds-kuma6s-157249",
  "parties": [
    {
      "address": {
        "locality": "Bridgend",
        "postalCode": "CF35 5LJ",
        "streetAddress": "1 Ffordd yr Hen Gae, Pencoed, "
      },
      "contactPoint": {
        "faxNumber": "+44 1656641199",
        "name": "Kathryn Criger",
        "telephone": "+44 3007900203",
        "url": "https://www.ombudsman.wales"
      },
      "details": {
        "classifications": [
          {
            "description": "Body governed by public law",
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE"
          }
        ]
      },
      "id": "org-17",
      "name": "Public Services Ombudsman for Wales - Ombwdsmon Gwasanaethau Cyhoeddus Cymru",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "additionalClassifications": [
      {
        "description": "World wide web (www) site design services",
        "id": "72413000",
        "scheme": "CPV"
      },
      {
        "description": "World wide web (www) site operation host services",
        "id": "72415000",
        "scheme": "CPV"
      }
    ],
    "awardPeriod": {
      "endDate": "2025-12-31T00:00:00Z"
    },
    "communication": {
      "atypicalToolUrl": "https://www.sell2wales.gov.wales"
    },
    "description": "PSOW is inviting tenders for the provision of hosting, support, design and development of its website: www.ombudsman.wales (English version) and www.ombwdsmon.cymru (Welsh version).This tender is for the provision of hosting, support, security, and continued design, development \u0026 improvement of PSOW website and complaint form. The successful supplier will supply the following services for our website \u0026 on-line complaints form:\u00e2\u0080\u00a2\tHosting services\u00e2\u0080\u00a2\tWebsite design \u0026 development\u00e2\u0080\u00a2\tSupport \u0026 Maintenance\u00e2\u0080\u00a2\tContinual service improvement\u00e2\u0080\u00a2\tSecurity \u0026 patchingFull details of the service requirements are provided in the attached specification.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=157249.The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.\n\nSubmissions for this notice may be made in the English or Welsh language. A submission in either language will not be treated less favourably than the other.(WA Ref:157249)",
    "documents": [
      {
        "dateModified": "2025-10-22T14:00:46Z",
        "datePublished": "2025-10-22T14:00:46Z",
        "format": "application/pdf",
        "id": "ocds-kuma6s-157249-document-157249-OCT555513-1",
        "title": "Tender specification ENG",
        "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT555513\u0026idx=1"
      },
      {
        "dateModified": "2025-10-22T14:00:46Z",
        "datePublished": "2025-10-22T14:00:46Z",
        "format": "application/pdf",
        "id": "ocds-kuma6s-157249-document-157249-OCT555513-2",
        "title": "Tender specification CYM",
        "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT555513\u0026idx=2"
      },
      {
        "dateModified": "2025-10-22T14:00:46Z",
        "datePublished": "2025-10-22T14:00:46Z",
        "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
        "id": "ocds-kuma6s-157249-document-157249-OCT555513-3",
        "title": "Response matrix",
        "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT555513\u0026idx=3"
      },
      {
        "dateModified": "2025-10-22T14:00:46Z",
        "datePublished": "2025-10-22T14:00:46Z",
        "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
        "id": "ocds-kuma6s-157249-document-157249-OCT555513-4",
        "title": "Draft contract",
        "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT555513\u0026idx=4"
      },
      {
        "dateModified": "2025-10-22T14:00:46Z",
        "datePublished": "2025-10-22T14:00:46Z",
        "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
        "id": "ocds-kuma6s-157249-document-157249-OCT555513-5",
        "title": "Draft service schedules",
        "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT555513\u0026idx=5"
      }
    ],
    "id": "ocds-kuma6s-157249-tender-157249",
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "submissionMethodDetails": "https://www.sell2wales.gov.wales",
    "tenderPeriod": {
      "endDate": "2025-11-21T17:00:00Z"
    },
    "title": "Website Hosting / Support Design / Development Supplier"
  }
}