← Back to opportunities

Microsoft Enterprise Support

Llywodraeth Cymru / Welsh Government

Buyer Contact Info

Buyer Name: Llywodraeth Cymru / Welsh Government

Buyer Address: Gwasanaethau Caffael Corfforaethol / Corporate Procurement Services, Parc Cathays / Cathays Park,, Caerdydd / Cardiff, CF10 3NQ

Contact Name: smith, kate

Contact Email: kate.smith@gov.wales

Contact Telephone: +44 3000257095

Status
Unknown
Procedure
n/a
Value
n/a
Published
16 Apr 2025, 10:06
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
n/a
Region
n/a
Awarded To
Softcat Plc
Official Source
Open Sell2Wales

Description

The Welsh Government has awarded a contract for comprehensive Microsoft support services to enhance its IT infrastructure and ensure the seamless operation of its Microsoft products and services. The contract includes 2nd and 3rd line reactive support for all commercial Microsoft products and Online Services used by the Welsh Government, such as the full suite of Microsoft products, Office 365 licensing, and virtual products hosted in Azure.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "ocds-kuma6s-150031-award-150031-61",
      "items": [
        {
          "description": "",
          "id": "ocds-kuma6s-150031-awarditem-150031-61"
        }
      ],
      "suppliers": [
        {
          "id": "org-78",
          "name": "Softcat Plc"
        }
      ]
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "ocds-kuma6s-150031-bidsstatistic-150031-61",
        "measure": "bids",
        "value": 1.0
      }
    ]
  },
  "buyer": {
    "id": "org-1",
    "name": "Llywodraeth Cymru / Welsh Government"
  },
  "contracts": [
    {
      "awardID": "ocds-kuma6s-150031-award-150031-61",
      "dateSigned": "2024-03-17T00:00:00Z",
      "id": "ocds-kuma6s-150031-award-150031-61",
      "status": "active"
    }
  ],
  "date": "2025-04-16T10:06:54Z",
  "id": "ocds-kuma6s-150031-release-150031",
  "initiationType": "tender",
  "ocid": "ocds-kuma6s-150031",
  "parties": [
    {
      "address": {
        "locality": "Caerdydd / Cardiff",
        "postalCode": "CF10 3NQ",
        "streetAddress": "Gwasanaethau Caffael Corfforaethol / Corporate Procurement Services, Parc Cathays / Cathays Park, "
      },
      "contactPoint": {
        "email": "kate.smith@gov.wales",
        "name": "smith, kate",
        "telephone": "+44 3000257095",
        "url": "http://gov.wales"
      },
      "id": "org-1",
      "name": "Llywodraeth Cymru / Welsh Government",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "locality": "Buckinghamshire",
        "postalCode": "SL71LW",
        "streetAddress": "Fieldhouse Lane, Marlow, "
      },
      "contactPoint": {
        "name": ""
      },
      "id": "org-78",
      "name": "Softcat Plc",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "additionalClassifications": [
      {
        "description": "System and support services",
        "id": "72250000",
        "scheme": "CPV"
      },
      {
        "description": "Disaster recovery services",
        "id": "72251000",
        "scheme": "CPV"
      },
      {
        "description": "Helpdesk and support services",
        "id": "72253000",
        "scheme": "CPV"
      },
      {
        "description": "Systems support services",
        "id": "72253200",
        "scheme": "CPV"
      },
      {
        "description": "Technical computer support services",
        "id": "72611000",
        "scheme": "CPV"
      }
    ],
    "description": "The Welsh Government has awarded a contract for comprehensive Microsoft support services to enhance its IT infrastructure and ensure the seamless operation of its Microsoft products and services. The contract includes 2nd and 3rd line reactive support for all commercial Microsoft products and Online Services used by the Welsh Government, such as the full suite of Microsoft products, Office 365 licensing, and virtual products hosted in Azure.",
    "id": "ocds-kuma6s-150031-tender-150031",
    "mainProcurementCategory": "services",
    "title": "Microsoft Enterprise Support"
  }
}