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Invitation to tender for Independent Review Service for Customer Complaints

Public Services Ombudsman for Wales - Ombwdsmon Gwasanaethau Cyhoeddus Cymru

Buyer Contact Info

Buyer Name: Public Services Ombudsman for Wales - Ombwdsmon Gwasanaethau Cyhoeddus Cymru

Buyer Address: 1 Ffordd yr Hen Gae, Pencoed,, Bridgend, CF35 5LJ

Contact Name: Andrew Jenkins

Contact Telephone: +44 3007900203

Status
Unknown
Procedure
n/a
Value
n/a
Published
11 Sep 2025, 11:16
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
n/a
Region
n/a
Awarded To
Ch&I Associates Ltd
Official Source
Open Sell2Wales

Description

The Public Services Ombudsman for Wales is inviting tenders for the provision of an Independent Review Service for Customer Complaints (IRSCC). The successful tenderer will independently review service user complaints about the service PSOW has provided. These are complaints that the service PSOW has provided does not meet its published service standards.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

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