Provision of Messaging and triage services for NHS North East and North Cumbria

{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2027-03-31T23:59:59+01:00",
        "startDate": "2025-10-01T00:00:00+01:00"
      },
      "date": "2025-09-12T00:00:00+01:00",
      "datePublished": "2025-12-05T10:50:49Z",
      "documents": [
        {
          "datePublished": "2025-12-05T10:50:49Z",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/ff5c9006-5872-467f-bb4a-3e2977fbb67b"
        }
      ],
      "id": "ocds-b5fd17-d8bd011a-2909-4229-93a8-91a432c5acca-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-06131747",
          "name": "iPlato Healthcare Limited"
        }
      ],
      "value": {
        "amount": 301468.59,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/FDEK7nf7",
    "name": "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
  },
  "date": "2025-12-05T10:50:49Z",
  "id": "ff5c9006-5872-467f-bb4a-3e2977fbb67b-864843",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-d8bd011a-2909-4229-93a8-91a432c5acca",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "Eastleigh",
        "postalCode": "SO50 5PB",
        "streetAddress": "Omega House, 112 Southampton Road"
      },
      "contactPoint": {
        "email": "commercial.procurementhub@nhs.net",
        "name": "Garry Mitchell",
        "telephone": "07786275627"
      },
      "details": {
        "url": "https://www.england.nhs.uk/digitaltechnology/digital-primary-care/commercial-procurement-hub/"
      },
      "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/FDEK7nf7",
      "identifier": {
        "id": "sid4gov.cabinetoffice.gov.uk/FDEK7nf7",
        "legalName": "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT",
        "scheme": "GB-SRS"
      },
      "name": "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "Millbank Tower, \r\n21-24 Millbank, \r\nLondon, \r\nEngland, \r\nSW1P 4QP"
      },
      "details": {
        "scale": "sme",
        "vcse": false
      },
      "id": "GB-COH-06131747",
      "identifier": {
        "id": "06131747",
        "legalName": "iPlato Healthcare Limited",
        "scheme": "GB-COH"
      },
      "name": "iPlato Healthcare Limited",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "IT services: consulting, software development, Internet and support",
      "id": "72000000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2027-03-31T23:59:59+01:00",
      "startDate": "2025-10-01T00:00:00+01:00"
    },
    "description": "The contract is awarded for an initial period of 6 months  - \u00a3100,489.53 exc. VAT\r\n\r\nOption to extend for up to a further 12 months - \u00a3200,979.06 exc. VAT\r\n\r\nThe NHS England National Commercial and Procurement Hub supported NHS North East and North Cumbria ICB to place a new contract for the Provision of Messaging and Triage Services.\r\n\r\nNHS North East and North Cumbria ICB\u0027s requirement is for a SMS Messaging and Triage tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP).\r\n\r\nA call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to iPlato Healthcare Limited.",
    "id": "Contract for the Provision of Messaging and Triage Services for NHS North East and North Cumbria ICB",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom",
            "region": "North East"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "minValue": {
      "amount": 100489.53,
      "currency": "GBP"
    },
    "procurementMethod": "selective",
    "procurementMethodDetails": "Call-off from a framework agreement",
    "status": "complete",
    "suitability": {
      "sme": true,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-08-19T12:00:00+01:00"
    },
    "title": "Provision of Messaging and triage services for NHS North East and North Cumbria",
    "value": {
      "amount": 301468.59,
      "currency": "GBP"
    }
  }
}