GB-London: Media Monitoring Service for use by Imperial War Museums

{
  "buyer": {
    "id": "GB-CFS-234079",
    "name": "Imperial War Museums"
  },
  "date": "2025-07-11T14:45:03+01:00",
  "id": "faf218b0-3566-4513-b2c1-b9c8b2c3b938-854087",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-116105b4-b589-437b-b7a0-810b77f96302",
  "parties": [
    {
      "address": {
        "countryName": "UK",
        "locality": "London",
        "postalCode": "SE1 6HZ",
        "streetAddress": "IWM London, Lambeth Road"
      },
      "contactPoint": {
        "email": "erowberry@iwm.org.uk",
        "name": "Procurement \u0026 Resources Officer",
        "telephone": "02074165000"
      },
      "id": "GB-CFS-234079",
      "identifier": {
        "legalName": "Imperial War Museums"
      },
      "name": "Imperial War Museums",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "additionalClassifications": [
      {
        "description": "Data collection and collation services",
        "id": "72314000",
        "scheme": "CPV"
      }
    ],
    "classification": {
      "description": "Public relations services",
      "id": "79416000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2028-08-31T23:59:59+01:00",
      "startDate": "2025-09-01T00:00:00+01:00"
    },
    "datePublished": "2025-07-11T14:45:03+01:00",
    "description": "IWM is looking for a media monitoring service which will allow us to monitor and report on press coverage about Imperial War Museums.\r\n      \r\n      Specification:\r\n      \u2022Wide-ranging, timely, relevant and accurate coverage pulled through daily for IWM across regional, national and international print, broadcast, online and podcast media (essential).\r\n      \u2022Coverage will be pulled through automatically - where any coverage is missed, the system will ensure this is uploaded within 24 hours with accurate statistics (essential)\r\n      \u2022Provide accurate press statistics, including circulation figures, items of coverage, AVE and sentiment (essential)\r\n      \u2022Provide simple and effective ways to tag and pull data from coverage for specific campaigns or announcements (essential)\r\n      \u2022Provide access to press clippings (through IWM\u0027s NLA license where required) (essential)\r\n      \u2022System will be accurate, regularly monitored and kept up to date (essential)\r\n      \u2022The new platform will ensure IWM\u0027s audience segments and campaigns can be easily tagged and measured, and notes can be added to coverage where needed (essential)\r\n      \u2022Reporting tools for IWM to be able to report on coverage, pull through statistics and campaign details (essential)\r\n      \u2022Provide a morning daily bulletin of coverage that is intuitive and digestible (essential)\r\n      \u2022The system will be usable and intuitive (essential)\r\n      \u2022The system will allow for at least 8 users (essential)\r\n      \u2022The system will provide a dedicated account manager and reliable customer service (essential)\r\n      \u2022The system will provide helpful benchmarking data on campaigns and coverage about institutions within the arts and culture sector (essential)\r\n      \u2022IWM\u0027s comms team will be provided with a trial of the system, allowing our team to log in and explore the system (essential)\r\n      \u2022Access to international coverage (desirable)\r\n\r\nAdditional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.",
    "documents": [
      {
        "datePublished": "2025-07-11T14:45:03+01:00",
        "description": "Opportunity notice on Contracts Finder",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "1",
        "language": "en",
        "url": "https://www.contractsfinder.service.gov.uk/Notice/faf218b0-3566-4513-b2c1-b9c8b2c3b938"
      },
      {
        "description": "Please follow this link to view the notice.",
        "documentType": "tenderNotice",
        "id": "2",
        "url": "https://www.delta-esourcing.com/tenders/UK-GB-London:-Media-Monitoring-Service-for-use-by-Imperial-War-Museums/84DYV37ABF"
      }
    ],
    "id": "BIP965331926",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "British Oversea Territories"
          },
          {
            "countryName": "Channel Islands"
          },
          {
            "countryName": "Europe"
          },
          {
            "countryName": "Isle of Man"
          },
          {
            "countryName": "Rest of the World"
          },
          {
            "countryName": "United Kingdom"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "minValue": {
      "amount": 25000,
      "currency": "GBP"
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "active",
    "suitability": {
      "sme": true,
      "vcse": true
    },
    "tenderPeriod": {
      "endDate": "2025-08-01T16:00:00+01:00"
    },
    "title": "GB-London: Media Monitoring Service for use by Imperial War Museums",
    "value": {
      "amount": 50000,
      "currency": "GBP"
    }
  }
}