Social Media monitoring tool

{
  "buyer": {
    "id": "GB-CFS-299483",
    "name": "Office of Qualifications and Examinations Regulation (Ofqual)"
  },
  "date": "2026-01-09T17:45:05Z",
  "id": "f8997a0c-f945-42a2-ac60-efd5a9fe4940-878657",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-aa59d962-690e-4023-87cb-c361e3c0a183",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "Coventry",
        "postalCode": "CV1 2GN",
        "streetAddress": "2nd Floor, One Friargate, Station Square"
      },
      "contactPoint": {
        "email": "procurement@ofqual.gov.uk",
        "name": "Procurement Department",
        "telephone": "+44 2475091908"
      },
      "details": {
        "url": "http://ofqual.gov.uk"
      },
      "id": "GB-CFS-299483",
      "identifier": {
        "legalName": "Office of Qualifications and Examinations Regulation (Ofqual)"
      },
      "name": "Office of Qualifications and Examinations Regulation (Ofqual)",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "classification": {
      "description": "Multimedia networks",
      "id": "32417000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2028-03-01T23:59:59Z",
      "startDate": "2026-03-02T00:00:00Z"
    },
    "datePublished": "2026-01-09T17:45:05Z",
    "description": "1.2.3.\tOfqual communications are seeking a comprehensive social and media monitoring platform that combines three core capabilities: social media management (including listening across major platforms and forums with sentiment analysis, crisis alerts, content scheduling and publishing and performance analytics), 24/7 media monitoring (providing immediate alerts and cuttings from all national, regional, local and broadcast media, including full access to paywalled publications), and media management tools (with up-to-date journalist databases, distribution list functionality and detailed analytics covering sentiment, reach and share of voice). The solution must include a dedicated account manager and training, provide both historical data access for year-on-year comparisons, have the ability to generate visual reports, all whilst maintaining reliable service standards.",
    "documents": [
      {
        "datePublished": "2026-01-09T17:45:05Z",
        "description": "Opportunity notice on Contracts Finder",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "1",
        "language": "en",
        "url": "https://www.contractsfinder.service.gov.uk/Notice/f8997a0c-f945-42a2-ac60-efd5a9fe4940"
      },
      {
        "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.",
        "documentType": "tenderNotice",
        "id": "2",
        "url": "https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JAN170831"
      }
    ],
    "id": "MT236347",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom",
            "region": "West Midlands"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "minValue": {
      "amount": 5000,
      "currency": "GBP"
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure (below threshold)",
    "status": "active",
    "suitability": {
      "sme": true,
      "vcse": true
    },
    "tenderPeriod": {
      "endDate": "2026-02-09T17:00:00Z"
    },
    "title": "Social Media monitoring tool",
    "value": {
      "amount": 18400,
      "currency": "GBP"
    }
  }
}