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Customer Experience and Enterprise Digital Platform

Cumberland Council

Buyer Contact Info

Buyer Name: Cumberland Council

Buyer Address: Cumbria House, 107 - 117 Botchergate, Carlisle, CA1 1RD, United Kingdom

Contact Name: Vicky Carr

Contact Email: vicky.carr@cumberland.gov.uk

Contact Telephone: +44 0

Status
complete
Procedure
Not specified
Value
3800000.0 GBP
Published
18 Dec 2025, 09:55
Deadline
07 Oct 2025, 11:00
Contract Start
29 Nov 2025, 00:00
Contract End
28 Nov 2029, 23:59
Category
services
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
Netcall Technology Limited
Official Source
Open Contracts Finder

Description

Call off contract from CCS RM6285 Back Office Software 2. Cumberland has purchased licensing of the Netcall Liberty Platform to provide integrated contact centre, automation and in-house enterprise digital development, with hosting and support. Optional extension period from 29 November 2029 - 28 November 2035

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

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