← Back to opportunities

Support for Delivering Safety Communications for MHRA - Open Competition

Medicines and Healthcare Products Regulatory Agency

Buyer Contact Info

Buyer Name: Medicines and Healthcare Products Regulatory Agency

Buyer Address: 10 South Colonnade, Canary Wharf, London, E14 4PU, GB

Contact Name: Purchasing

Contact Email: nadia.coleby@mhra.gov.uk

Status
complete
Procedure
open
Value
375000.0 GBP
Published
24 May 2025, 18:06
Deadline
11 Feb 2025, 12:00
Contract Start
30 Mar 2025, 23:00
Contract End
30 Mar 2031, 22:59
Category
services
CPV
72320000 - Database services
Region
n/a
Awarded To
HSJ Information Ltd
Official Source
Open Contracts Finder

Description

Safety communication is a critical part of the Medicines and Healthcare Products Regulatory Agency (MHRA)'s work, with the potential for a major and immediate impact on public health and safety, and consequently our corporate reputation. It is essential therefore that we issue effective communications and trusted advice via appropriate channels to relevant audiences, in a timely manner, to support patient safety and public health. The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA's communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. The MHRA seeks the appointment of a Supplier who has experience of and expertise in: - issuing broad email campaigns to a large audience including but not limited to NHS email addresses. Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs - maintaining contact details to ensure up-to-date, and seeking to expand the contacts database. - formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges). Procurement under PCR 2015 Regulations.

Linked Documents

Select a document to preview.

Opportunity Context

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2031-03-30T23:59:59+01:00",
        "startDate": "2025-03-31T00:00:00+01:00"
      },
      "date": "2025-04-30T00:00:00+01:00",
      "datePublished": "2025-05-24T19:06:04+01:00",
      "documents": [
        {
          "datePublished": "2025-05-24T19:06:04+01:00",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/f031deac-c55b-4038-b1ab-8efb853f2a4d"
        },
        {
          "description": "C347161 Support for Delivering Safety Communications MHRA - Mid-Tier Contract Final Redacted",
          "format": "application/pdf",
          "id": "2",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/767ce1ee-4678-4785-86f1-44b129aa30f9"
        }
      ],
      "id": "ocds-b5fd17-6cc7c327-939a-41e7-92ec-2a68e819415d-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-CFS-318196",
          "name": "HSJ Information Ltd"
        }
      ],
      "value": {
        "amount": 375000,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-CFS-231694",
    "name": "Medicines and Healthcare Products Regulatory Agency"
  },
  "date": "2025-05-24T19:06:04+01:00",
  "id": "f031deac-c55b-4038-b1ab-8efb853f2a4d-846796",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-6cc7c327-939a-41e7-92ec-2a68e819415d",
  "parties": [
    {
      "address": {
        "countryName": "GB",
        "locality": "London",
        "postalCode": "E14 4PU",
        "streetAddress": "10 South Colonnade, Canary Wharf"
      },
      "contactPoint": {
        "email": "nadia.coleby@mhra.gov.uk",
        "name": "Purchasing"
      },
      "id": "GB-CFS-231694",
      "identifier": {
        "legalName": "Medicines and Healthcare Products Regulatory Agency"
      },
      "name": "Medicines and Healthcare Products Regulatory Agency",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "5th Floor, Aldgate Tower 2 Leman Street, London, E1 8FA"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-CFS-318196",
      "identifier": {
        "legalName": "HSJ Information Ltd"
      },
      "name": "HSJ Information Ltd",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "additionalClassifications": [
      {
        "description": "Marketing services",
        "id": "79342000",
        "scheme": "CPV"
      }
    ],
    "classification": {
      "description": "Database services",
      "id": "72320000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2031-03-30T23:59:59+01:00",
      "startDate": "2025-03-31T00:00:00+01:00"
    },
    "description": "Safety communication is a critical part of the Medicines and Healthcare Products Regulatory Agency (MHRA)\u0027s work, with the potential for a major and immediate impact on public health and safety, and consequently our corporate reputation. It is essential therefore that we issue effective communications and trusted advice via appropriate channels to relevant audiences, in a timely manner, to support patient safety and public health. \r\n\r\nThe objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA\u0027s communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. \r\n\r\nThe MHRA seeks the appointment of a Supplier who has experience of and expertise in:\r\n-\tissuing broad email campaigns to a large audience including but not limited to NHS email addresses.\r\n      Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs\r\n-\tmaintaining contact details to ensure up-to-date, and seeking to expand the contacts database.\r\n-\tformatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).\r\n\r\nProcurement under PCR 2015 Regulations.",
    "id": "CF-3047200D0O000000rwimUAA",
    "items": [
      {
        "deliveryAddresses": [
          {
            "postalCode": "E14 4PU"
          },
          {
            "countryName": "British Oversea Territories"
          },
          {
            "countryName": "Channel Islands"
          },
          {
            "countryName": "Europe"
          },
          {
            "countryName": "Isle of Man"
          },
          {
            "countryName": "Rest of the World"
          },
          {
            "countryName": "United Kingdom"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure (above threshold)",
    "status": "complete",
    "suitability": {
      "sme": true,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-02-11T12:00:00Z"
    },
    "title": "Support for Delivering Safety Communications for MHRA - Open Competition",
    "value": {
      "amount": 375000,
      "currency": "GBP"
    }
  }
}