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DDaT25419 - Contract Centre Solutions

UK SHARED BUSINESS SERVICES LIMITED

Buyer Contact Info

Buyer Name: UK SHARED BUSINESS SERVICES LIMITED

Buyer Address: Polaris House, SWINDON, SN21FF, England

Contact Name: DDaT Procurement

Contact Email: ddatprocurement@uksbs.co.uk

Status
complete
Procedure
selective
Value
260276.05 GBP
Published
06 Feb 2026, 11:42
Deadline
01 Dec 2025, 11:00
Contract Start
02 Feb 2026, 00:00
Contract End
30 Apr 2029, 22:59
Category
goods
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
BDR Voice & Data Solutions Ltd
Official Source
Open Contracts Finder

Description

***Please note this is an award notice, not a call for competition*** UK Shared Business Services (UK SBS) had a requirement for the provision of Call Centre Solutions. This Call Off contract has been sourced via a further competition exercise under the RM6116 - Network Services 3 Framework.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload 
{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2029-04-30T23:59:59+01:00",
        "startDate": "2026-02-02T00:00:00Z"
      },
      "date": "2026-02-02T00:00:00Z",
      "datePublished": "2026-02-06T11:42:45Z",
      "documents": [
        {
          "datePublished": "2026-02-06T11:42:45Z",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/e2896c4c-f8ba-45da-8d65-3226f82c95f4"
        }
      ],
      "id": "ocds-b5fd17-c7171825-806f-4d12-bc40-44599f1f1543-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-CFS-330865",
          "name": "BDR Voice \u0026 Data Solutions Ltd"
        }
      ],
      "value": {
        "amount": 123960.61,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/dXGP288m",
    "name": "UK SHARED BUSINESS SERVICES LIMITED"
  },
  "date": "2026-02-06T11:42:45Z",
  "id": "e2896c4c-f8ba-45da-8d65-3226f82c95f4-882079",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-c7171825-806f-4d12-bc40-44599f1f1543",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "SWINDON",
        "postalCode": "SN21FF",
        "streetAddress": "Polaris House"
      },
      "contactPoint": {
        "email": "ddatprocurement@uksbs.co.uk",
        "name": "DDaT Procurement"
      },
      "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/dXGP288m",
      "identifier": {
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        "scheme": "GB-SRS"
      },
      "name": "UK SHARED BUSINESS SERVICES LIMITED",
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    },
    {
      "address": {
        "streetAddress": "Caspian House Timothys Bridge Road, Stratford-\r\nUpon-Avon, Warwickshire, CV37 9NR"
      },
      "details": {
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        "vcse": false
      },
      "id": "GB-CFS-330865",
      "identifier": {
        "legalName": "BDR Voice \u0026 Data Solutions Ltd"
      },
      "name": "BDR Voice \u0026 Data Solutions Ltd",
      "roles": [
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    }
  ],
  "tag": [
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  "tender": {
    "classification": {
      "description": "Software package and information systems",
      "id": "48000000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2029-04-30T23:59:59+01:00",
      "startDate": "2026-02-02T00:00:00Z"
    },
    "description": "***Please note this is an award notice, not a call for competition***\r\n\r\nUK Shared Business Services (UK SBS) had a requirement for the provision of Call Centre Solutions.\r\n\r\nThis Call Off contract has been sourced via a further competition exercise under the RM6116 - Network Services 3 Framework.",
    "id": "DDaT25419",
    "items": [
      {
        "deliveryAddresses": [
          {
            "postalCode": "SN2 1FL"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "goods",
    "minValue": {
      "amount": 123960.61,
      "currency": "GBP"
    },
    "procurementMethod": "selective",
    "procurementMethodDetails": "Call-off from a framework agreement",
    "status": "complete",
    "suitability": {
      "sme": true,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-12-01T11:00:00Z"
    },
    "title": "DDaT25419 - Contract Centre Solutions",
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      "amount": 260276.05,
      "currency": "GBP"
    }
  }
}