VantageRE - ICT & Telephony Tender

{
  "buyer": {
    "id": "GB-CFS-330398",
    "name": "Vantage RE Limited"
  },
  "date": "2026-01-26T17:45:05Z",
  "id": "dadaea18-429a-4191-aaba-2007d0c990f1-880781",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-ef6b3ead-51f3-4acc-bf17-b53a2f5047aa",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "London",
        "postalCode": "W2 6LG",
        "streetAddress": "20 Eastbourne Terrace"
      },
      "contactPoint": {
        "email": "tenders@vantagere.co.uk",
        "name": "Roise Doherty",
        "telephone": "+44 7521424496"
      },
      "details": {
        "url": "https://www.vantagere.co.uk/"
      },
      "id": "GB-CFS-330398",
      "identifier": {
        "legalName": "Vantage RE Limited"
      },
      "name": "Vantage RE Limited",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "additionalClassifications": [
      {
        "description": "Computer support and consultancy services",
        "id": "72600000",
        "scheme": "CPV"
      },
      {
        "description": "Information technology services",
        "id": "72222300",
        "scheme": "CPV"
      }
    ],
    "classification": {
      "description": "IT services: consulting, software development, Internet and support",
      "id": "72000000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2029-05-17T23:59:59+01:00",
      "startDate": "2026-05-18T00:00:00+01:00"
    },
    "datePublished": "2026-01-26T17:45:05Z",
    "description": "Introduction\r\nVantage RE Ltd (\"Vantage\" or \"the Company\") is issuing this Request for Proposal (RFP) to identify and engage a qualified and security-mature Managed Service Provider (MSP) to deliver comprehensive outsourced IT services.\r\nThis engagement will include end-user support, infrastructure and network management, cybersecurity, mobile telephony support, printer management, and strategic IT enablement.\r\nThe selected provider will act as a trusted long-term partner, supporting the Company\u0027s operational stability and regulatory compliance obligations across its UK and Irish operations.\r\nSecurity and regulatory compliance are central to this procurement. In particular, ISO 27001 certification is a mandatory requirement for all responding vendors.\r\nThe anticipated contract term is 36 months, with the option to extend based on performance.\r\nCompany Overview\r\nThe Company operates in both the United Kingdom and Ireland, employing approximately 50 people.\r\nThe technology environment is designed to support a modern, mobile workforce. Key elements of the IT landscape include:\r\n-Approximately 50 laptops of mixed operating systems (e.g., Windows, macOS)\r\n-Virtual servers hosted in Microsoft Azure or equivalent platform\r\n-A mixed wired and wireless network secured by a managed firewall and VPN for remote users-A mobile-only telephony environment with each staff member is issued with a managed mobile device\r\n-One networked multifunction printers supporting secure print workflows\r\n-Productivity and collaboration services delivered through Microsoft 365 or equivalent\r\n-Governance and compliance frameworks aligned to General Data Protection Regulation (UK and EU), NIS2 Directive, and Cyber Essentials Plus.\r\nThe current IT environment is supported by external providers. This RFP seeks to appoint a new or replacement partner to ensure a secure, stable, and scalable IT service model going forward.\r\nKey Objectives\r\nThe key objectives of this RFP are to:\r\n-Ensure the stability, security, and efficiency of IT services across the Company.\r\n-Deliver well-defined support for mobile telephony and printer services.\r\n-Strengthen the Company\u0027s security posture and compliance with regulatory frameworks.\r\n-Establish measurable service level agreements (SLAs) with clear escalation and reporting mechanisms.\r\n-Maintain compliance with Cyber Essentials Plus and support obligations under GDPR and NIS2.\r\n-Engage a provider that holds valid ISO/IEC 27001:2022 certification as a baseline standard.\r\n-Support future IT strategy and enable scalable growth.",
    "documents": [
      {
        "datePublished": "2026-01-26T17:45:05Z",
        "description": "Opportunity notice on Contracts Finder",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "1",
        "language": "en",
        "url": "https://www.contractsfinder.service.gov.uk/Notice/dadaea18-429a-4191-aaba-2007d0c990f1"
      },
      {
        "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.",
        "documentType": "tenderNotice",
        "id": "2",
        "url": "https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JAN170902"
      }
    ],
    "id": "MT236461",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom",
            "region": "London"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure (below threshold)",
    "status": "active",
    "suitability": {
      "sme": true,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2026-02-05T17:00:00Z"
    },
    "title": "VantageRE - ICT \u0026 Telephony Tender",
    "value": {
      "amount": 450000,
      "currency": "GBP"
    }
  }
}