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Contact Centre as a Service (CCaaS)

MCA - Maritime and Coastguard Agency

Buyer Contact Info

Buyer Name: MCA - Maritime and Coastguard Agency

Buyer Address: Spring Place, Southampton, SO15 1EG, England

Contact Email: contracts@mcga.gov.uk

Status
complete
Procedure
selective
Value
995135.0 GBP
Published
28 Feb 2025, 15:35
Deadline
09 Dec 2024, 11:00
Contract Start
03 Feb 2025, 00:00
Contract End
02 Feb 2028, 23:59
Category
services
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
MAINTEL EUROPE LIMITED
Official Source
Open Contracts Finder

Description

Invest in a Contact Centre as a Service (CCaaS) solution to replace the MCA's aging and unsupported legacy contact centre system for all MCA customer communications.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

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