Westminster Advice Service Partnership

{
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      "date": "2025-05-09T00:00:00+01:00",
      "datePublished": "2026-02-10T16:36:10Z",
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          "id": "GB-COH-03039752",
          "name": "Westminster Citizens Advice Bureau"
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          "id": "GB-COH-04212532",
          "name": "Groundwork London"
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        {
          "id": "GB-COH-02513874",
          "name": "Asylum Aid"
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          "id": "GB-COH-02788761",
          "name": "Age UK Westminster"
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  "buyer": {
    "id": "GB-CFS-290904",
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      "address": {
        "countryName": "England",
        "locality": "London",
        "postalCode": "SW1E 6QP",
        "streetAddress": "64 Victoria Street"
      },
      "contactPoint": {
        "email": "jrichardson1@westminster.gov.uk"
      },
      "details": {
        "url": "http://www.westminster.gov.uk"
      },
      "id": "GB-CFS-290904",
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        "legalName": "Westminster City Council"
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      "name": "Westminster City Council",
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      "address": {
        "streetAddress": "The Stowe Centre, 258 Harrow Road, London, W2 5ES"
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      "id": "GB-COH-03039752",
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      "name": "Westminster Citizens Advice Bureau",
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        "streetAddress": "18-21 MORLEY STREET LONDON SE1 7QZ"
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        "streetAddress": "26 Westland Place LONDON N1 7JH"
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      "identifier": {
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      "name": "Asylum Aid",
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        "streetAddress": "Beethoven Centre, Third Avenue, London, W10 4JL"
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      "name": "Age UK Westminster",
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  "tender": {
    "classification": {
      "description": "Legal advisory and information services",
      "id": "79140000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2035-03-31T23:59:59+01:00",
      "startDate": "2025-09-16T00:00:00+01:00"
    },
    "description": "Closing: 31 January 2025, 5pm\r\nContract summary\r\nIndustry\r\nLegal advisory and information services - 79140000\r\n\r\nLocation of contract\r\nSW1E 6QP\r\n\r\nValue of contract\r\n\u00a314,877,699\r\n\r\nProcurement reference\r\ntender_461577/1434608\r\n\r\nPublished date\r\n12 December 2024\r\n\r\nClosing date\r\n31 January 2025\r\n\r\nClosing time\r\n5pm\r\n\r\nContract start date\r\n16 September 2025\r\n\r\nContract end date\r\n31 March 2035\r\n\r\nContract type\r\nService contract\r\n\r\nProcedure type\r\nOpen procedure (above threshold)\r\n\r\nWhat is an open procedure (above threshold)?\r\nContract is suitable for SMEs?\r\nYes\r\n\r\nContract is suitable for VCSEs?\r\nYes\r\n\r\nDescription\r\nThe Westminster Advice Service Partnership provides advisory services to support residents with; claiming benefits, debt problems, housing applications and challenges, energy support and planning applications.\r\nIt includes telephone and online support, face to face appointments, drop-in sessions, and a referral network to cross refer between agencies.\r\n\r\nAreas of advisory focus include; welfare benefits, debt (including advice on switching energy suppliers and issuing of Debt Relief Orders), employment advice (not employability advice), housing (any issues related), managing and borrowing money, information and advice on income maximisation through finance advice, immigration to OISC level 1 and 2, energy advice and other advice specific to priority care groups.\r\n\r\nThe service will consist of the following components and will be delivered across three levels. All levels will be expected to be accessible to all service users:\r\n\r\nInformation (Level One) - An information service gives clients the information they need, for them to know and do more about their situation. It can include signposting, providing factual information about the role of another organisation, and/or how to find or contact that organisation. Responsibility for taking any further action rests with the client.\r\n\r\nAdvice (Level Two) - An advice service involves: a diagnosis of the client\u0026apos;s enquiry and the issues involved, giving information and explaining options, identifying further action the client can take, and some assistance: e.g. contacting third parties to seek information; filling in forms. This would usually be completed with one interview although there may be some follow-up work. The client would take responsibility for any further action.\r\n\r\nAdvice with Casework (Level Three) - Some advice with casework service includes all the elements of an advice service previously listed and also involves taking action on behalf of the client to move the case on. It could include negotiating on behalf of the client with third parties on the telephone, by letter or face-to-face. It will usually involve follow-up work and the adviser would take responsibility for this.\r\n\r\nThe contract term is five and a half years, and two two-year allowable extensions (5.5 +2 +2).",
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            "countryName": "United Kingdom",
            "region": "London"
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    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure (above threshold)",
    "status": "complete",
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      "vcse": true
    },
    "tenderPeriod": {
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    "title": "Westminster Advice Service Partnership",
    "value": {
      "amount": 14877698,
      "currency": "GBP"
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}