← Back to opportunities

IBCA Contact Centre Communications Platform (8x8)

Cabinet Office

Buyer Contact Info

Buyer Name: Cabinet Office

Buyer Address: 70 Whitehall, LONDON, SW1A2AS, England

Contact Email: commercial@cabinetoffice.gov.uk

Status
complete
Procedure
selective
Value
699996.0 GBP
Published
08 Jul 2025, 10:02
Deadline
22 Apr 2025, 11:00
Contract Start
30 Apr 2025, 23:00
Contract End
08 May 2027, 22:59
Category
services
CPV
48510000 - Communication software package
Region
n/a
Awarded To
8x8 UK Limited
Official Source
Open Contracts Finder

Description

X6 Bundled licenses with 130 day hot call recording and implementation of the solution and training of IBCA users

Linked Documents

Select a document to preview.

Opportunity Context

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2027-05-08T23:59:59+01:00",
        "startDate": "2025-05-01T00:00:00+01:00"
      },
      "date": "2025-04-24T00:00:00+01:00",
      "datePublished": "2025-07-08T11:02:45+01:00",
      "documents": [
        {
          "datePublished": "2025-07-08T11:02:45+01:00",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/bda3ca9f-49cd-4c02-8bc3-a14900f5b1be"
        },
        {
          "documentType": "contractSigned",
          "format": "application/pdf",
          "id": "2",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/a04a53ab-1df1-4893-afc4-eb3cb1ac1c40"
        }
      ],
      "id": "ocds-b5fd17-500e478d-9735-4c19-a336-36014665618e-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-05083841",
          "name": "8x8 UK Limited"
        }
      ],
      "value": {
        "amount": 699996,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/3A4AmUm4",
    "name": "Cabinet Office"
  },
  "date": "2025-07-08T11:02:45+01:00",
  "id": "bda3ca9f-49cd-4c02-8bc3-a14900f5b1be-853329",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-500e478d-9735-4c19-a336-36014665618e",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "LONDON",
        "postalCode": "SW1A2AS",
        "streetAddress": "70 Whitehall"
      },
      "contactPoint": {
        "email": "commercial@cabinetoffice.gov.uk"
      },
      "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/3A4AmUm4",
      "identifier": {
        "id": "sid4gov.cabinetoffice.gov.uk/3A4AmUm4",
        "legalName": "Cabinet Office",
        "scheme": "GB-SRS"
      },
      "name": "Cabinet Office",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "Oxford House, Bell Business Park, Smeaton Close, Aylesbury,  Buckinghamshire, HP19 8JR"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-COH-05083841",
      "identifier": {
        "id": "05083841",
        "legalName": "8x8 UK Limited",
        "scheme": "GB-COH"
      },
      "name": "8x8 UK Limited",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "Communication software package",
      "id": "48510000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2027-05-08T23:59:59+01:00",
      "startDate": "2025-05-01T00:00:00+01:00"
    },
    "description": "X6 Bundled licenses with 130 day hot call recording and implementation of the solution and training of IBCA users",
    "id": "8x8 CCaaS May 2025 - 2028",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Call-off from a framework agreement",
    "status": "complete",
    "suitability": {
      "sme": false,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-04-22T12:00:00+01:00"
    },
    "title": "IBCA Contact Centre Communications Platform (8x8)",
    "value": {
      "amount": 699996,
      "currency": "GBP"
    }
  }
}