GB-Liverpool: EM152 - Replacement of Service Management System

{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2031-03-15T23:59:59Z",
        "startDate": "2026-03-16T00:00:00Z"
      },
      "date": "2026-02-26T00:00:00Z",
      "datePublished": "2026-03-05T15:10:04Z",
      "documents": [
        {
          "datePublished": "2026-03-05T15:10:04Z",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/b909813e-4a97-4ec0-a05e-3f14e52641c5"
        },
        {
          "description": "Please follow this link to view the notice.",
          "documentType": "tenderNotice",
          "id": "2",
          "url": "https://www.delta-esourcing.com/delta/respondToList.html?noticeId=1019402889"
        }
      ],
      "id": "ocds-b5fd17-0092fd4c-0869-44c4-a564-1ff0ebf2ef18-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-CFS-331884",
          "name": "iService Solutions Ltd"
        }
      ],
      "value": {
        "amount": 1,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-CFS-55458",
    "name": "Liverpool School of Tropical Medicine"
  },
  "date": "2026-03-05T15:10:04Z",
  "id": "b909813e-4a97-4ec0-a05e-3f14e52641c5-887390",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-0092fd4c-0869-44c4-a564-1ff0ebf2ef18",
  "parties": [
    {
      "address": {
        "countryName": "UK",
        "locality": "Liverpool",
        "postalCode": "L3 5QA",
        "streetAddress": "Pembroke Place"
      },
      "contactPoint": {
        "email": "purchasing@lstmed.ac.uk",
        "name": "Procurement",
        "telephone": "01517053237"
      },
      "id": "GB-CFS-55458",
      "identifier": {
        "legalName": "Liverpool School of Tropical Medicine"
      },
      "name": "Liverpool School of Tropical Medicine",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "Unit 9 Cirencester Office Park\n        Tetbury Road\n        Cirencester\n        GL7 6JJ"
      },
      "details": {
        "scale": "large"
      },
      "id": "GB-CFS-331884",
      "identifier": {
        "legalName": "iService Solutions Ltd"
      },
      "name": "iService Solutions Ltd",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "additionalClassifications": [
      {
        "description": "Software package and information systems",
        "id": "48000000",
        "scheme": "CPV"
      }
    ],
    "classification": {
      "description": "Information systems",
      "id": "48810000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2031-03-15T23:59:59Z",
      "startDate": "2026-03-16T00:00:00Z"
    },
    "description": "LSTM is seeking to procure a modern, comprehensive service desk solution to support its future operational and strategic needs. The existing contract for the current system concludes on 31st January 2026, providing an opportunity to review the market and identify a solution that best aligns with LSTM\u0027s evolving requirements.\r\n\r\nAdditional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.",
    "id": "BIP1019402889",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom",
            "region": "North West"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "suitability": {
      "sme": true,
      "vcse": true
    },
    "tenderPeriod": {
      "endDate": "2025-10-14T00:00:00+01:00"
    },
    "title": "GB-Liverpool: EM152 - Replacement of Service Management System",
    "value": {
      "amount": 1,
      "currency": "GBP"
    }
  }
}