Buyer Name: National Audit Office
Buyer Address: 157-197 Buckingham Palace Road, LONDON, SW1W9SP, England
Contact Name: Central Procurement Team
Contact Email: nao.procurement@nao.org.uk
Contact Telephone: 44 20 7798 7000
Buyer Name: National Audit Office
Buyer Address: 157-197 Buckingham Palace Road, LONDON, SW1W9SP, England
Contact Name: Central Procurement Team
Contact Email: nao.procurement@nao.org.uk
Contact Telephone: 44 20 7798 7000
National Audit Office (NAO) awarded a contract to Mozaic Services Ltd through Crown Commercial Services GCloud 14. Provision of professional services support for our ServiceNow platform. The service incorporates the maintenance, support and service development of the NAO's service management function for Digital Services & Information Security. This is an initial two year contract with the option to extend for two years in one year periods. Contract start 01.07.25. Final expiry is 30.06.29. Value of contract for the potential four year term is £1,008,000.00 gross.
No linked documents found for this notice.
{
"awards": [
{
"contractPeriod": {
"endDate": "2027-06-30T23:59:59+01:00",
"startDate": "2025-07-01T00:00:00+01:00"
},
"date": "2025-06-11T00:00:00+01:00",
"datePublished": "2025-07-04T12:18:32+01:00",
"documents": [
{
"datePublished": "2025-07-04T12:18:32+01:00",
"description": "Awarded contract notice on Contracts Finder",
"documentType": "awardNotice",
"format": "text/html",
"id": "1",
"language": "en",
"url": "https://www.contractsfinder.service.gov.uk/Notice/b771a63c-bbac-48f1-a051-1538c78fbd64"
}
],
"id": "ocds-b5fd17-45944b62-8a16-49e5-8794-b201bebb7faf-1",
"status": "active",
"suppliers": [
{
"id": "GB-COH-08381818",
"name": "Mozaic Services Ltd"
}
],
"value": {
"amount": 504000,
"currency": "GBP"
}
}
],
"buyer": {
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/sBN45ywB",
"name": "National Audit Office"
},
"date": "2025-07-04T12:18:32+01:00",
"id": "b771a63c-bbac-48f1-a051-1538c78fbd64-852864",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-b5fd17-45944b62-8a16-49e5-8794-b201bebb7faf",
"parties": [
{
"address": {
"countryName": "England",
"locality": "LONDON",
"postalCode": "SW1W9SP",
"streetAddress": "157-197 Buckingham Palace Road"
},
"contactPoint": {
"email": "nao.procurement@nao.org.uk",
"name": "Central Procurement Team",
"telephone": "44 20 7798 7000"
},
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/sBN45ywB",
"identifier": {
"id": "sid4gov.cabinetoffice.gov.uk/sBN45ywB",
"legalName": "National Audit Office",
"scheme": "GB-SRS"
},
"name": "National Audit Office",
"roles": [
"buyer"
]
},
{
"address": {
"streetAddress": "1 King William Street\r\nLondon\r\nEC4N 7AF"
},
"details": {
"scale": "sme",
"vcse": false
},
"id": "GB-COH-08381818",
"identifier": {
"id": "08381818",
"legalName": "Mozaic Services Ltd",
"scheme": "GB-COH"
},
"name": "Mozaic Services Ltd",
"roles": [
"supplier"
]
}
],
"tag": [
"award"
],
"tender": {
"classification": {
"description": "Computer equipment and supplies",
"id": "30200000",
"scheme": "CPV"
},
"contractPeriod": {
"endDate": "2027-06-30T23:59:59+01:00",
"startDate": "2025-07-01T00:00:00+01:00"
},
"description": "National Audit Office (NAO) awarded a contract to Mozaic Services Ltd through Crown Commercial Services GCloud 14.\r\n\r\nProvision of professional services support for our ServiceNow platform. The service incorporates the maintenance, support and service development of the NAO\u0027s service management function for Digital Services \u0026 Information Security.\r\n\r\nThis is an initial two year contract with the option to extend for two years in one year periods. Contract start 01.07.25. Final expiry is 30.06.29.\r\n\r\nValue of contract for the potential four year term is \u00a31,008,000.00 gross.",
"id": "CPT_24_44 - ServiceNow enhanced support",
"items": [
{
"deliveryAddresses": [
{
"countryName": "United Kingdom"
}
],
"id": "1"
}
],
"mainProcurementCategory": "services",
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a framework agreement",
"status": "complete",
"suitability": {
"sme": true,
"vcse": false
},
"tenderPeriod": {
"endDate": "2025-02-01T12:00:00Z"
},
"title": "CPT_24_44 - ServiceNow enhanced support",
"value": {
"amount": 828000,
"currency": "GBP"
}
}
}