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SBS22-208 NECS Support & Development Dynamics CRM

N H S Shared Business Services

Buyer Contact Info

Buyer Name: N H S Shared Business Services

Buyer Address: Broadway, SALFORD, M502UW, United Kingdom

Contact Name: Tracy Bold

Contact Email: nsbs.ops.procurementisfe@nhs.net

Contact Telephone: 0161 212 3701

Status
complete
Procedure
selective
Value
77925.0 GBP
Published
18 Mar 2025, 11:00
Deadline
20 Feb 2023, 11:00
Contract Start
07 Mar 2023, 00:00
Contract End
07 Mar 2024, 23:59
Category
services
CPV
48311100 - Document management system
Region
n/a
Awarded To
Telefonica Uk Limited
Official Source
Open Contracts Finder

Description

NECS hosts the Cervical Screening Administration Service (CSAS) providing a call/recall service for cervical cancer screening. The service manages approximately 350 'cases' each day, received via whitemail, phone calls, emails and web forms, for management and resolution in a timely manner and to a high standard. A Dynamics 365 platform is the existing solution that was developed for the service to manage the workload, and there are no plans to change this under the current SLA with NHS England. Requirements is for Managed IT Service

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload
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