Wakefield Council Contact Centre Telephony Solution

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        "endDate": "2029-04-05T23:59:59+01:00",
        "startDate": "2026-04-06T00:00:00+01:00"
      },
      "date": "2025-11-05T00:00:00Z",
      "datePublished": "2025-11-26T11:13:26Z",
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        {
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          "language": "en",
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      "id": "ocds-b5fd17-a2787c1b-d7a8-4c2c-bffa-8566e540c3a5-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-07689604",
          "name": "WCL UK Ltd t/a Everything ICT"
        }
      ],
      "value": {
        "amount": 709010,
        "currency": "GBP"
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  "buyer": {
    "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/mNZE2gBB",
    "name": "WAKEFIELD COUNCIL"
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        "countryName": "England",
        "locality": "WAKEFIELD",
        "postalCode": "WF12EB",
        "streetAddress": "Wakefield One"
      },
      "contactPoint": {
        "email": "adamblenkinsop@wakefield.gov.uk",
        "name": "Adam Blenkinsop",
        "telephone": "07824864570"
      },
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        "description": "Contact management software package",
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        "description": "Installation services of line telephony equipment",
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      {
        "description": "Installation services of line telegraphy equipment",
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      "startDate": "2026-04-06T00:00:00+01:00"
    },
    "description": "This solution will enable us to enhance communication and collaboration across all departments, ensuring that we can respond to customer enquiries swiftly and effectively. By adopting this solution, Wakefield Council aims to deliver an exceptional customer experience, streamline operations, and support the diverse needs of our community. Our new solution will not only address current communication challenges but also position us to adapt to future growth and evolving customer expectations.",
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      "endDate": "2025-11-05T12:00:00Z"
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    "title": "Wakefield Council Contact Centre Telephony Solution",
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}