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Service Desk Software - Knowledge & Library Services

NHS England

Buyer Contact Info

Buyer Name: NHS England

Buyer Address: 7-8 Wellington Place, Leeds, LS1 4AP, GB

Contact Name: NHSE DDAT Commercial Team

Contact Email: england.commercialqueries@nhs.net

Status
complete
Procedure
selective
Value
32000.0 GBP
Published
03 Apr 2025, 08:51
Deadline
30 Jan 2025, 12:00
Contract Start
01 Mar 2025, 00:00
Contract End
28 Feb 2026, 23:59
Category
n/a
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
Freshworks Inc.
Official Source
Open Contracts Finder

Description

Re-procurement of a service desk platform with knowledge management and change management capabilities to support the National Knowledge and Library Services team.

Linked Documents

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Opportunity Context

Raw Notice JSON

Expand raw payload 
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      "date": "2025-03-26T00:00:00Z",
      "datePublished": "2025-04-03T09:51:32+01:00",
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        {
          "description": "[REDACTED] (C337538) DD_3418908_Freshworks - NHS England - G-Cloud Amended",
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    "procurementMethod": "selective",
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