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Provision of an Outsourced Contact Centre and Business Services

Crown Commercial Service

Buyer Contact Info

Buyer Name: Crown Commercial Service

Buyer Address: Floor 9, The Capital Building, Old Hall Street, Liverpool, L3 9PP, England

Contact Name: Crown Commercial Service on behalf of Home Office : Home Office

Contact Email: supplier@crowncommercial.gov.uk

Contact Telephone: 3450103503

Status
complete
Procedure
selective
Value
73910000.0 GBP
Published
09 Mar 2026, 13:40
Deadline
19 Feb 2025, 00:00
Contract Start
02 Feb 2026, 00:00
Contract End
01 Feb 2028, 23:59
Category
services
CPV
72222300 - Information technology services
Region
n/a
Awarded To
SERCO LIMITED
Official Source
Open Contracts Finder

Description

This contract will provide customer contact services to a range of Home Office Customers. These services will include, but are not limited to telephony, webchat, email. HM Passport Office, Visa Status & Information (VSI) and Ministry of Defence (MOJ) are

Linked Documents

Other Documents (1)

Opportunity Context

Raw Notice JSON

Expand raw payload
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