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RBGKEW1375 - RBG Kew Visitor Insights Programme (VIP)

Royal Botanic Gardens, Kew

Buyer Contact Info

Buyer Name: Royal Botanic Gardens, Kew

Buyer Address: Royal Botanic Gardens, Kew, The Herbarium, Richmond, TW9 3AE, UK

Contact Email: procurement@kew.org

Contact Telephone: +442083325000

Status
complete
Procedure
open
Value
375000.0 GBP
Published
01 Apr 2025, 11:40
Deadline
14 Jan 2025, 00:00
Contract Start
30 Apr 2025, 23:00
Contract End
30 Apr 2028, 22:59
Category
services
CPV
79310000 - Market research services
Region
n/a
Awarded To
DJS Research
Official Source
Open Contracts Finder

Description

RBG Kew intends to procure a Supplier to carry out an ongoing visitor survey at both Kew Gardens and Wakehurst, to understand visitor profile and motivations and evaluate the visit experience in order to maintain a best-in-class experience. This includes survey review and management of the fieldwork, regular provision of data and KPI reporting, and bi-annual reporting to share key actionable insights and recommendations. The visitor survey is an existing and valuable resource for a wide range of teams across RBG Kew, helping the organisation to make data-driven decisions based on audience trends and visit feedback.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

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