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Unique Customer Record Phase 3 - Customer Registry for Organisations December 25 - January 26

H M REVENUE & CUSTOMS

Buyer Contact Info

Buyer Name: H M REVENUE & CUSTOMS

Buyer Address: 100 PARLIAMENT STREET, LONDON, SS991AA, England

Contact Email: gary.knowles@hmrc.gov.uk

Contact Telephone: 03000573913

Status
complete
Procedure
selective
Value
300000.0 GBP
Published
26 Nov 2025, 13:31
Deadline
24 Oct 2025, 22:59
Contract Start
01 Dec 2025, 00:00
Contract End
23 Jan 2026, 23:59
Category
services
CPV
72220000 - Systems and technical consultancy services
Region
n/a
Awarded To
Softcat PLC
Official Source
Open Contracts Finder

Description

AWARDED CONTRACT - for the provision of digital services to support Programme objectives, including updates to the Technical Design that underpins the UCR solution design, production deployment, implementation of the production version of the configured Application, and migrating the customisations between the identified testing environments and the production environment.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload
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      "contractPeriod": {
        "endDate": "2026-01-23T23:59:59Z",
        "startDate": "2025-12-01T00:00:00Z"
      },
      "date": "2025-10-31T00:00:00Z",
      "datePublished": "2025-11-26T13:31:14Z",
      "documents": [
        {
          "datePublished": "2025-11-26T13:31:14Z",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/9be84268-bd17-4f8a-b248-7e41d11d882a"
        }
      ],
      "id": "ocds-b5fd17-b2ffdce9-0120-4dd0-a9e0-fff0e49202d2-1",
      "status": "active",
      "suppliers": [
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          "id": "GB-COH-02174990",
          "name": "Softcat PLC"
        }
      ],
      "value": {
        "amount": 300000,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-GOR-D25",
    "name": "H M REVENUE \u0026 CUSTOMS"
  },
  "date": "2025-11-26T13:31:14Z",
  "id": "9be84268-bd17-4f8a-b248-7e41d11d882a-873679",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-b2ffdce9-0120-4dd0-a9e0-fff0e49202d2",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "LONDON",
        "postalCode": "SS991AA",
        "streetAddress": "100 PARLIAMENT STREET"
      },
      "contactPoint": {
        "email": "gary.knowles@hmrc.gov.uk",
        "telephone": "03000573913"
      },
      "id": "GB-GOR-D25",
      "identifier": {
        "id": "D25",
        "legalName": "H M REVENUE \u0026 CUSTOMS",
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      },
      "name": "H M REVENUE \u0026 CUSTOMS",
      "roles": [
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    },
    {
      "address": {
        "streetAddress": "Solar House, \r\nFieldhouse Lane, \r\nMarlow, \r\nBuckinghamshire, \r\nUnited Kingdom, \r\nSL7 1LW."
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
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      "identifier": {
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        "legalName": "Softcat PLC",
        "scheme": "GB-COH"
      },
      "name": "Softcat PLC",
      "roles": [
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        "description": "Software-related services",
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    "classification": {
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      "id": "72220000",
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    },
    "contractPeriod": {
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    },
    "description": "AWARDED CONTRACT - for the provision of digital services to support Programme objectives, including updates to the Technical Design that underpins the UCR solution design, production deployment, implementation of the production version of the configured Application, and migrating the customisations between the identified testing environments and the production environment.",
    "id": "SR2736438533",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Call-off from a framework agreement",
    "status": "complete",
    "suitability": {
      "sme": false,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-10-24T23:59:00+01:00"
    },
    "title": "Unique Customer Record Phase 3 - Customer Registry for Organisations December 25 - January 26",
    "value": {
      "amount": 300000,
      "currency": "GBP"
    }
  }
}