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IT Service Management Tool

Bournemouth Christchurch and Poole Council

Buyer Contact Info

Buyer Name: Bournemouth Christchurch and Poole Council

Buyer Address: BCP Council, Civic Centre, Bourne Avenue, Bournemouth, BH2 6DY, United Kingdom

Contact Email: procurement@bcpcouncil.gov.uk

Status
complete
Procedure
Other -
Value
769760.0 GBP
Published
03 Feb 2025, 08:55
Deadline
19 Aug 2024, 13:00
Contract Start
18 Nov 2024, 00:00
Contract End
17 Nov 2029, 23:59
Category
services
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
Softcat plc
Official Source
Open Contracts Finder

Description

A new IT Service Management Tool to replace the existing system. The new service management tool will have upgraded features, compatibility, integration and functionality.\r \r The scope of the contract is for a supplier cloud-hosted (SaaS) ITSM Solution with an asset management module to optimize IT service delivery. This contract may later be developed into an enterprise management solution to encompass other departments within the Council.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

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