Contract for the provision of Amazon Connect Telephony for NHS North of England Care System Support (NECS)

{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2027-03-31T23:59:59+01:00",
        "startDate": "2026-03-01T00:00:00Z"
      },
      "date": "2026-02-27T00:00:00Z",
      "datePublished": "2026-03-11T13:52:26Z",
      "description": "NOTE: To register your interest in any future opportunities and obtain any additional information please visit the SCW E-Procurement Web Site at the link provided.\r\nhttps://health-family.force.com/s/Welcome",
      "documents": [
        {
          "datePublished": "2026-03-11T13:52:26Z",
          "description": "Awarded contract notice on Contracts Finder",
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          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/9518c69b-8363-4117-81bb-a7c6b95d205c"
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      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-FC034225",
          "name": "Amazon Web Services EMEA SARL, UK Branch"
        }
      ],
      "value": {
        "amount": 50000,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/FDEK7nf7",
    "name": "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
  },
  "date": "2026-03-11T13:52:26Z",
  "id": "9518c69b-8363-4117-81bb-a7c6b95d205c-888019",
  "initiationType": "tender",
  "language": "en",
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  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "Eastleigh",
        "postalCode": "SO50 5PB",
        "streetAddress": "Omega House, Southampton Road"
      },
      "contactPoint": {
        "email": "scwcsu.justaskprocurement@nhs.net"
      },
      "details": {
        "url": "https://www.scwcsu.nhs.uk/"
      },
      "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/FDEK7nf7",
      "identifier": {
        "id": "sid4gov.cabinetoffice.gov.uk/FDEK7nf7",
        "legalName": "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT",
        "scheme": "GB-SRS"
      },
      "name": "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT",
      "roles": [
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    },
    {
      "address": {
        "streetAddress": "1 Principal Place\r\nWorship Street\r\nLondon\r\nEC2A 2FA"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-COH-FC034225",
      "identifier": {
        "id": "FC034225",
        "legalName": "Amazon Web Services EMEA SARL, UK Branch",
        "scheme": "GB-COH"
      },
      "name": "Amazon Web Services EMEA SARL, UK Branch",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "Telecommunications services",
      "id": "64200000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2027-03-31T23:59:59+01:00",
      "startDate": "2026-03-01T00:00:00Z"
    },
    "description": "NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for Amazon Connect Telephony contract title to  Amazon Web Services EMEA SARL (UK Branch) on behalf of  NHS North of England Commissioning Support Unit  (NECS). \r\n\r\nThis requirement has been procured via Crown Commercial Services (CCS) G-Cloud 14 RM1557.14 Framework (Lot 2 - Cloud Software) under PCR2015.",
    "id": "1997",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom",
            "region": "North East"
          },
          {
            "countryName": "United Kingdom",
            "region": "North West"
          },
          {
            "countryName": "United Kingdom",
            "region": "Yorkshire and the Humber"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Call-off from a framework agreement",
    "status": "complete",
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      "sme": true,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2026-01-12T12:00:00Z"
    },
    "title": "Contract for the provision of Amazon Connect  Telephony for NHS North of England Care  System Support (NECS)",
    "value": {
      "amount": 50000,
      "currency": "GBP"
    }
  }
}