Cambridge City Council - Equality, Diversity & Inclusion Training Provider

{
  "buyer": {
    "id": "GB-CFS-172124",
    "name": "Cambridge City Council"
  },
  "date": "2025-01-14T09:43:18Z",
  "id": "8450c00d-0e85-47c8-bb29-5fbed52dae4d-816800",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-f812afeb-9c39-4958-bab2-f2a79689c455",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "Cambridge",
        "postalCode": "CB2 3QJ",
        "streetAddress": "Cambridge City Council, Guildhall"
      },
      "contactPoint": {
        "email": "jonathan.loneza@cambridge.gov.uk",
        "name": "Jonathan Loneza",
        "telephone": "+44 1223457107"
      },
      "details": {
        "url": "https://procontract.due-north.com/Advert?advertId=72980cfb-6dce-ef11-8133-005056b64545\u0026fromProjectDashboard=True"
      },
      "id": "GB-CFS-172124",
      "identifier": {
        "legalName": "Cambridge City Council"
      },
      "name": "Cambridge City Council",
      "roles": [
        "buyer"
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  "tag": [
    "tender"
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  "tender": {
    "additionalClassifications": [
      {
        "description": "Equal opportunities consultancy services",
        "id": "98200000",
        "scheme": "CPV"
      }
    ],
    "classification": {
      "description": "Education and training services",
      "id": "80000000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2028-03-31T23:59:59+01:00",
      "startDate": "2025-04-01T00:00:00+01:00"
    },
    "datePublished": "2025-01-13T13:14:32Z",
    "description": "Cambridge City Council is looking to partner with an experienced training provider to deliver a comprehensive equality, diversity and inclusive training programme for staff and managers. The training should focus on developing the skills and behaviours necessary to provide exceptional service, ensuring every customer interaction reflects professionalism, empathy and the Council\u0027s commitment to excellence.\r\n\r\nThis project will include the delivery of EDI courses as part of Council\u0027s mandatory induction programme, this entails approximately a once-a-month new induction programme with an average of 5-15 new recruits a month, post July 2025. We will also require supplementary EDI support, additional training and guidance for the duration of the contract. \r\nWe are open to innovative and creative suggestions that fit within this overarching framework, ensuring the programme meets the diverse needs of our workforce, and the development of practical skills, relevance, engagement and long-term impact. At the same time, we believe that the following areas would provide a strong foundation for the programme:\r\n\r\n\u2022\tUnderstanding the principles of EDI\r\n\u2022\tRecognising and challenging unconscious bias\r\n\u2022\tFostering inclusive communication\r\n\u2022\tEmbedding inclusive practices into everyday work life\r\n\u2022\tNeurodiversity awareness\r\n\r\nThe programme can be offered using a variety of flexible delivery methods - such as in person workshops, virtual sessions, and bitesize learning options that cater to a variety of learning styles and needs. These methods need to be accessible, engaging and have a measurable impact across the workforce. \r\n",
    "documents": [
      {
        "dateModified": "2025-01-14T09:43:18Z",
        "datePublished": "2025-01-13T13:14:32Z",
        "description": "Opportunity notice on Contracts Finder",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "2",
        "language": "en",
        "url": "https://www.contractsfinder.service.gov.uk/Notice/8450c00d-0e85-47c8-bb29-5fbed52dae4d"
      }
    ],
    "id": "CAMBDC001-DN758245-04322028",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom",
            "region": "England"
          }
        ],
        "id": "1"
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    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure (below threshold)",
    "status": "active",
    "suitability": {
      "sme": true,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-01-31T12:00:00Z"
    },
    "title": "Cambridge City Council - Equality, Diversity \u0026 Inclusion Training Provider",
    "value": {
      "amount": 50000,
      "currency": "GBP"
    }
  }
}