← Back to opportunities

Corporate CRM

Milton Keynes Council

Buyer Contact Info

Buyer Name: Milton Keynes Council

Buyer Address: Saxon Court, MILTON KEYNES, MK93EJ, England

Contact Name: Klaudia Kulczyc

Contact Email: contracts@milton-keynes.gov.uk

Contact Telephone: 01908691691

Status
complete
Procedure
selective
Value
462817.0 GBP
Published
18 Sep 2025, 13:24
Deadline
04 Sep 2025, 23:00
Contract Start
19 Jan 2026, 00:00
Contract End
18 Jan 2030, 23:59
Category
services
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
Granicus-Firmstep Limited
Official Source
Open Contracts Finder

Description

Customer Relationship Management System for MKCC

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload 
{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2030-01-18T23:59:59Z",
        "startDate": "2026-01-19T00:00:00Z"
      },
      "date": "2025-09-12T00:00:00+01:00",
      "datePublished": "2025-09-18T14:24:32+01:00",
      "documents": [
        {
          "datePublished": "2025-09-18T14:24:32+01:00",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/81297264-d753-477e-ae90-df91d535f131"
        }
      ],
      "id": "ocds-b5fd17-c27251f2-88ac-40a6-865e-197ff962cb34-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-04283951",
          "name": "Granicus-Firmstep Limited"
        }
      ],
      "value": {
        "amount": 462817,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/d9p84SEE",
    "name": "Milton Keynes Council"
  },
  "date": "2025-09-18T14:24:32+01:00",
  "id": "81297264-d753-477e-ae90-df91d535f131-864360",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-c27251f2-88ac-40a6-865e-197ff962cb34",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "MILTON KEYNES",
        "postalCode": "MK93EJ",
        "streetAddress": "Saxon Court"
      },
      "contactPoint": {
        "email": "contracts@milton-keynes.gov.uk",
        "name": "Klaudia Kulczyc",
        "telephone": "01908691691"
      },
      "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/d9p84SEE",
      "identifier": {
        "id": "sid4gov.cabinetoffice.gov.uk/d9p84SEE",
        "legalName": "Milton Keynes Council",
        "scheme": "GB-SRS"
      },
      "name": "Milton Keynes Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "Ground Floor  \r\n3 Wellbrook Court \r\nGirton \r\nCambridge \r\nCB3 0NA"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-COH-04283951",
      "identifier": {
        "id": "04283951",
        "legalName": "Granicus-Firmstep Limited",
        "scheme": "GB-COH"
      },
      "name": "Granicus-Firmstep Limited",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "Software package and information systems",
      "id": "48000000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2030-01-18T23:59:59Z",
      "startDate": "2026-01-19T00:00:00Z"
    },
    "description": "Customer Relationship Management System for MKCC",
    "id": "2024-212",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom",
            "region": "South East"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Call-off from a framework agreement",
    "status": "complete",
    "suitability": {
      "sme": true,
      "vcse": true
    },
    "tenderPeriod": {
      "endDate": "2025-09-05T00:00:00+01:00"
    },
    "title": "Corporate CRM",
    "value": {
      "amount": 462817,
      "currency": "GBP"
    }
  }
}