← Back to opportunities

Civica On Demand Backlog Processing

Leicester City Council

Buyer Contact Info

Buyer Name: Leicester City Council

Buyer Address: City Hall, 115 Charles Street, Leicester, LE1 1FZ, England

Contact Name: Rebecca Cowan

Contact Email: rebecca.cowan@leicester.gov.uk

Contact Telephone: +44 1164541272

Status
complete
Procedure
direct
Value
1000000.0 GBP
Published
02 Jul 2025, 15:01
Deadline
01 May 2025, 16:00
Contract Start
30 Jun 2025, 23:00
Contract End
31 Mar 2026, 22:59
Category
services
CPV
72310000 - Data-processing services
Region
n/a
Awarded To
Civica UK Ltd
Official Source
Open Contracts Finder

Description

To deliver the Council's Housing Benefits Change in Circumstance and Universal Credit caseload, with the volumes of 12,000 over this contractual period. Council Tax Processing - 1,700 work items per week. To assist with processing for LCC's Council Tax caseload, with the volumes of 68,000 items over the contractual period.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2026-03-31T23:59:59+01:00",
        "startDate": "2025-07-01T00:00:00+01:00"
      },
      "date": "2025-06-26T00:00:00+01:00",
      "datePublished": "2025-07-02T16:01:36+01:00",
      "documents": [
        {
          "datePublished": "2025-07-02T16:01:36+01:00",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/7ef8246a-592d-4567-8463-c2f3bb697880"
        }
      ],
      "id": "ocds-b5fd17-b9cac023-42e1-4e2f-8a94-a4207a84fc90-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-CFS-320649",
          "name": "Civica UK Ltd"
        }
      ],
      "value": {
        "amount": 772170,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-CFS-49436",
    "name": "Leicester City Council"
  },
  "date": "2025-07-02T16:01:37+01:00",
  "id": "7ef8246a-592d-4567-8463-c2f3bb697880-852575",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-b9cac023-42e1-4e2f-8a94-a4207a84fc90",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "Leicester",
        "postalCode": "LE1 1FZ",
        "streetAddress": "City Hall, 115 Charles Street"
      },
      "contactPoint": {
        "email": "rebecca.cowan@leicester.gov.uk",
        "name": "Rebecca Cowan",
        "telephone": "+44 1164541272"
      },
      "details": {
        "url": "https://www.leicester.gov.uk"
      },
      "id": "GB-CFS-49436",
      "identifier": {
        "legalName": "Leicester City Council"
      },
      "name": "Leicester City Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "Southbank Central\n30 Stamford Street\nLondon"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-CFS-320649",
      "identifier": {
        "legalName": "Civica UK Ltd"
      },
      "name": "Civica UK Ltd",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "Data-processing services",
      "id": "72310000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2026-03-31T23:59:59+01:00",
      "startDate": "2025-07-01T00:00:00+01:00"
    },
    "description": "To deliver the Council\u0027s Housing Benefits Change in Circumstance and Universal Credit caseload, with the volumes of 12,000 over this contractual period.\r\nCouncil Tax Processing - 1,700 work items per week.\r\nTo assist with processing for LCC\u0027s Council Tax caseload, with the volumes of 68,000 items over the contractual period.",
    "id": "LEICSCITY02-DN780848-87644252",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom",
            "region": "England"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "minValue": {
      "amount": 772170,
      "currency": "GBP"
    },
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "status": "complete",
    "suitability": {
      "sme": false,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-05-01T17:00:00+01:00"
    },
    "title": "Civica On Demand Backlog Processing",
    "value": {
      "amount": 1000000,
      "currency": "GBP"
    }
  }
}