← Back to opportunities

PS.23.193 Provision of Outbound Mail Services

DVLA - Driver & Vehicle Licensing Agency

Buyer Contact Info

Buyer Name: DVLA - Driver & Vehicle Licensing Agency

Buyer Address: Longview Road, Morriston, SA6 7JL, Wales

Contact Name: Richard Jordan

Contact Email: richard.jordan2@dvla.gov.uk

Status
complete
Procedure
selective
Value
316000000.0 GBP
Published
19 Feb 2026, 10:45
Deadline
06 Aug 2025, 11:00
Contract Start
02 Mar 2026, 00:00
Contract End
01 Mar 2029, 23:59
Category
services
CPV
64112000 - Postal services related to letters
Region
n/a
Awarded To
DHL ECOMMERCE UK LIMITED
Official Source
Open Contracts Finder

Description

This contract will provide the Authority with an outbound bulk mail service. The provision of such is essential to supporting all services and transactions where a physical token or document is required to be sent to a mail recipient. The scope encompasses all bulk mail collection from the Authorities' sites except for 1st class, courier, special delivery and next day service, where alternative solutions are in place. The DVLA requires a contract for bulk UK mail along with a small element of international mail, currently managed by the incumbent supplier via their own Down Stream Access agreement (DSA Solution). The requirement is to maximise postal efficiencies and deliver value for money whilst providing a quality service, ensuring that mail items will be collected and delivered to the required destination(s) in line with the mail profile requirements and without interruption arising from any handover between the incumbent supplier and the Supplier. DVLA expects to produce approximately 95 million items of mail over the life of the contract. However, the quantities, types and frequencies of the mail is not guaranteed or warranted.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2029-03-01T23:59:59Z",
        "startDate": "2026-03-02T00:00:00Z"
      },
      "date": "2026-02-11T00:00:00Z",
      "datePublished": "2026-02-19T10:45:07Z",
      "documents": [
        {
          "datePublished": "2026-02-19T10:45:07Z",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/76d87754-7ba4-40d7-97b2-74e60e1833af"
        }
      ],
      "id": "ocds-b5fd17-6a18e822-8d30-4f94-b74b-88384c6f5981-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-CFS-331368",
          "name": "DHL ECOMMERCE UK LIMITED"
        }
      ],
      "value": {
        "amount": 316000000,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-CFS-180563",
    "name": "DVLA - Driver \u0026 Vehicle Licensing Agency"
  },
  "date": "2026-02-19T10:45:07Z",
  "id": "76d87754-7ba4-40d7-97b2-74e60e1833af-884686",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-6a18e822-8d30-4f94-b74b-88384c6f5981",
  "parties": [
    {
      "address": {
        "countryName": "Wales",
        "locality": "Morriston",
        "postalCode": "SA6 7JL",
        "streetAddress": "Longview Road"
      },
      "contactPoint": {
        "email": "richard.jordan2@dvla.gov.uk",
        "name": "Richard Jordan"
      },
      "details": {
        "url": "http://www.DVLA.gov.uk"
      },
      "id": "GB-CFS-180563",
      "identifier": {
        "legalName": "DVLA - Driver \u0026 Vehicle Licensing Agency"
      },
      "name": "DVLA - Driver \u0026 Vehicle Licensing Agency",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "CAPITOL HOUSE 1, CAPITOL CLOSE, LEEDS, West Yorkshire, LS27 0WH, UNITED KINGDOM OF GREAT BRITAIN AND NORTHERN IRELAND"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-CFS-331368",
      "identifier": {
        "legalName": "DHL ECOMMERCE UK LIMITED"
      },
      "name": "DHL ECOMMERCE UK LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "Postal services related to letters",
      "id": "64112000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2029-03-01T23:59:59Z",
      "startDate": "2026-03-02T00:00:00Z"
    },
    "description": "This contract will provide the Authority with an outbound bulk mail service. The provision of such is essential to supporting all services and transactions where a physical token or document is required to be sent to a mail recipient. The scope encompasses all bulk mail collection from the Authorities\u0026apos; sites except for 1st class, courier, special delivery and next day service, where alternative solutions are in place.\r\n\r\nThe DVLA requires a contract for bulk UK mail along with a small element of international mail, currently managed by the incumbent supplier via their own Down Stream Access agreement (DSA Solution). \r\n\r\nThe requirement is to maximise postal efficiencies and deliver value for money whilst providing a quality service, ensuring that mail items will be collected and delivered to the required destination(s) in line with the mail profile requirements and without interruption arising from any handover between the incumbent supplier and the Supplier.\r\n\r\nDVLA expects to produce approximately 95 million items of mail over the life of the contract.  However, the quantities, types and frequencies of the mail is not guaranteed or warranted.",
    "id": "tender_412776/1553874",
    "items": [
      {
        "deliveryAddresses": [
          {
            "postalCode": "SA6 7JL"
          },
          {
            "countryName": "United Kingdom",
            "region": "Wales"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Call-off from a framework agreement",
    "status": "complete",
    "suitability": {
      "sme": false,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-08-06T12:00:00+01:00"
    },
    "title": "PS.23.193 Provision of Outbound Mail Services",
    "value": {
      "amount": 316000000,
      "currency": "GBP"
    }
  }
}