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The Provision of Security and Concierge Services to Emergency and Temporary Accommodation Sites

Cornwall Council

Buyer Contact Info

Buyer Name: Cornwall Council

Buyer Address: County Hall, Treyew Road, Truro, TR1 3AY, England

Contact Name: Andrew Trout

Contact Email: Andrew.Trout@cornwall.gov.uk

Contact Telephone: +44 1872

Status
active
Procedure
open
Value
8198803.0 GBP
Published
19 Mar 2025, 08:56
Deadline
03 Apr 2025, 22:59
Contract Start
30 Sep 2025, 23:00
Contract End
30 Sep 2031, 22:59
Category
services
CPV
79710000 - Security services
Region
n/a
Awarded To
n/a
Official Source
Open Contracts Finder

Description

Tenders are invited from providers with the relevant experience and ability for The Provision of Security and Concierge Services to Emergency and Temporary Accommodation Sites contract. Cornwall Council is seeking a suitably qualified provider to deliver Security Services across various sites supporting individuals experiencing homelessness, rough sleeping, or at risk of rough sleeping. The contract is for an initial three (3) years with an option for extending the term for a further three (3) years. This procurement is being conducted under the Light Touch Regime in accordance with the Public Contract Regulations 2015 and the Open Tender procedure. This contract presents an opportunity to contribute to community safety while supporting some of the most vulnerable individuals in Cornwall. The Security Service will range from 24/7 on-site provision at high-support locations to a peripatetic service for lower-support sites. The aims and objectives include: • Provide a safe, welcoming, and sustainable environment to help service users sustain their occupation and access support towards independent living. • Offer a flexible and responsive approach, adapting security levels to match site and resident needs, including emergency interventions. • Scale provision up or down as required, in coordination with site management and commissioners. • Maintain an unobtrusive presence, ensuring residents can live without unnecessary interference. • Add social value by reducing anti-social behaviour, complaints, and demand on emergency services. Key Responsibilities include: • Site Security & Access Control - mobile and static patrolling, securing premises, and monitoring entry points. • Incident Response & Risk Management - Handling security incidents and safeguarding residents. • CCTV & Surveillance - Monitoring and responding to security threats. • Supportive Engagement - Providing a visible presence to reassure residents and the local community. • Naloxone Administration - Delivering life-saving intervention in opioid overdose situations.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.contractsfinder.service.gov.uk/Notice/7495546f-94f2-417f-aa67-a4302279b915

Link Description: Opportunity notice on Contracts Finder

External Link: https://procontract.due-north.com/Advert?advertId=f254b8d7-1de9-ef11-8134-005056b64545

Link Description: Advert

Documents

Document Description: Opportunity notice on Contracts Finder

Document Description: Advert

Raw Notice JSON

Expand raw payload
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    "description": "Tenders are invited from providers with the relevant experience and ability for The Provision of Security and Concierge Services to Emergency and Temporary Accommodation Sites contract. Cornwall Council is seeking a suitably qualified provider to deliver Security Services across various sites supporting individuals experiencing homelessness, rough sleeping, or at risk of rough sleeping. The contract is for an initial three (3) years with an option for extending the term for a further three (3) years.\r\n\r\nThis procurement is being conducted under the Light Touch Regime in accordance with the Public Contract Regulations 2015 and the Open Tender procedure.\r\n\r\nThis contract presents an opportunity to contribute to community safety while supporting some of the most vulnerable individuals in Cornwall. The Security Service will range from 24/7 on-site provision at high-support locations to a peripatetic service for lower-support sites. \r\n\r\nThe aims and objectives include:\r\n\r\n\u2022\tProvide a safe, welcoming, and sustainable environment to help service users sustain their occupation and access support towards independent living.\r\n\u2022\tOffer a flexible and responsive approach, adapting security levels to match site and resident needs, including emergency interventions.\r\n\u2022\tScale provision up or down as required, in coordination with site management and commissioners.\r\n\u2022\tMaintain an unobtrusive presence, ensuring residents can live without unnecessary interference.\r\n\u2022\tAdd social value by reducing anti-social behaviour, complaints, and demand on emergency services.\r\n\r\nKey Responsibilities include:\r\n\u2022\tSite Security \u0026 Access Control - mobile and static patrolling, securing premises, and monitoring entry points.\r\n\u2022\tIncident Response \u0026 Risk Management - Handling security incidents and safeguarding residents.\r\n\u2022\tCCTV \u0026 Surveillance - Monitoring and responding to security threats.\r\n\u2022\tSupportive Engagement - Providing a visible presence to reassure residents and the local community.\r\n\u2022\tNaloxone Administration - Delivering life-saving intervention in opioid overdose situations.\r\n",
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