← Back to opportunities

Microsoft Enhanced Support

UNIVERSITY OF EAST ANGLIA

Buyer Contact Info

Buyer Name: UNIVERSITY OF EAST ANGLIA

Buyer Address: Norwich Research Park, NORWICH, NR47TJ, England

Contact Email: Beth.Barley@uea.ac.uk

Status
complete
Procedure
selective
Value
166517.06 GBP
Published
30 Jul 2025, 09:40
Deadline
25 Jul 2025, 11:00
Contract Start
31 Jul 2025, 23:00
Contract End
31 Jul 2028, 22:59
Category
goods
CPV
48218000 - License management software package
Region
n/a
Awarded To
bluesource
Official Source
Open Contracts Finder

Description

To provide enhanced support for Microsoft services to replace current Microsoft Unified Support agreement. The service offers inclusive hours to deliver ad-hoc proactive engagements throughout the contract such as root cause analysis, roadmap workshops and remediation activities.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload 
{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2028-07-31T23:59:59+01:00",
        "startDate": "2025-08-01T00:00:00+01:00"
      },
      "date": "2025-07-24T00:00:00+01:00",
      "datePublished": "2025-07-30T10:40:24+01:00",
      "documents": [
        {
          "datePublished": "2025-07-30T10:40:24+01:00",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/6f7f2312-a15c-4eff-8398-8ef633942de2"
        }
      ],
      "id": "ocds-b5fd17-035322ec-fb99-47a2-9723-c415c42ef38f-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-04064193",
          "name": "bluesource"
        }
      ],
      "value": {
        "amount": 166517.06,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/SCYu64qt",
    "name": "UNIVERSITY OF EAST ANGLIA"
  },
  "date": "2025-07-30T10:40:24+01:00",
  "id": "6f7f2312-a15c-4eff-8398-8ef633942de2-856685",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-035322ec-fb99-47a2-9723-c415c42ef38f",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "NORWICH",
        "postalCode": "NR47TJ",
        "streetAddress": "Norwich Research Park"
      },
      "contactPoint": {
        "email": "Beth.Barley@uea.ac.uk"
      },
      "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/SCYu64qt",
      "identifier": {
        "id": "sid4gov.cabinetoffice.gov.uk/SCYu64qt",
        "legalName": "UNIVERSITY OF EAST ANGLIA",
        "scheme": "GB-SRS"
      },
      "name": "UNIVERSITY OF EAST ANGLIA",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "122 Tooley Street\r\nLondon\r\nSE1 2TU"
      },
      "details": {
        "scale": "sme",
        "vcse": false
      },
      "id": "GB-COH-04064193",
      "identifier": {
        "id": "04064193",
        "legalName": "bluesource",
        "scheme": "GB-COH"
      },
      "name": "bluesource",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "License management software package",
      "id": "48218000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2028-07-31T23:59:59+01:00",
      "startDate": "2025-08-01T00:00:00+01:00"
    },
    "description": "To provide enhanced support for Microsoft services to \r\nreplace current Microsoft Unified Support agreement. The service offers inclusive hours to deliver ad-hoc proactive engagements throughout the contract such as root cause analysis, roadmap workshops and remediation activities.",
    "id": "PURCON 2172",
    "items": [
      {
        "deliveryAddresses": [
          {
            "postalCode": "NR4 7TJ"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "goods",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Call-off from a framework agreement",
    "status": "complete",
    "suitability": {
      "sme": false,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-07-25T12:00:00+01:00"
    },
    "title": "Microsoft Enhanced Support",
    "value": {
      "amount": 166517.06,
      "currency": "GBP"
    }
  }
}