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Complaints Management System

Middlesbrough Council

Buyer Contact Info

Buyer Name: Middlesbrough Council

Buyer Address: Fountain Court, MIDDLESBROUGH, TS1 2DT, England

Contact Name: Victoria Hayton

Contact Email: victoria_hayton@middlesbrough.gov.uk

Status
complete
Procedure
selective
Value
33250.0 GBP
Published
21 Jan 2025, 16:05
Deadline
08 Oct 2024, 11:00
Contract Start
18 Nov 2024, 00:00
Contract End
17 Nov 2026, 23:59
Category
services
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
Computer Application Services Limited
Official Source
Open Contracts Finder

Description

complaints management software improves complaints handling and reporting - while reducing costs and risks. Log and track all complaints, customer feedback and enquiries in one integrated system. FOI, EIR and SAR case types included.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

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