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IT Service Desk System

THE ELECTORAL COMMISSION

Buyer Contact Info

Buyer Name: THE ELECTORAL COMMISSION

Buyer Address: 3 Bunhill Row, LONDON, EC1Y8YZ, England

Contact Name: Procurement

Contact Email: Procurement@electoralcommission.org.uk

Status
complete
Procedure
selective
Value
56560.0 GBP
Published
16 Sep 2025, 14:53
Deadline
01 Aug 2025, 22:59
Contract Start
28 Aug 2025, 23:00
Contract End
28 Aug 2028, 22:59
Category
services
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
Freshworks
Official Source
Open Contracts Finder

Description

The objective of this procurement exercise was to secure a high-quality IT Service Desk solution that supports ticket management, workflow automation, asset management, reporting, and AI functionality, while ensuring value for money and adherence to applicable procurement regulations.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Awards

Award Description: Contract Award value is £56,560 over 3 years

Raw Notice JSON

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