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Synergy Business Process Services (BPS)

DWP

Buyer Contact Info

Buyer Name: DWP

Buyer Address: Caxton House, Tothill Street, London, SW1H 9NA, GB

Contact Name: Jonathan McWilliams

Contact Email: jonathan.mcwilliams@dwp.gov.uk

Status
complete
Procedure
selective
Value
873410000.0 GBP
Published
06 Mar 2026, 18:23
Deadline
16 Jun 2025, 11:00
Contract Start
02 Mar 2026, 00:00
Contract End
01 Mar 2033, 23:59
Category
services
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
Capita Business Services Ltd
Official Source
Open Contracts Finder

Description

"The Authority sought to engage the market to work with The Synergy Programme and its stakeholders to ensure the delivery of best in class, Value for Money (VfM), shared Human Resources (HR) and Finance Business Process Service (BPS) solution, which meet the needs of service users. The Synergy Programme has been established to bring together the individual Department plans in line with the Government Business Service (GBS) published Shared Services Strategy for Government: this includes building a common operating model, BPS, single technology, and single commercial strategy. The Synergy Programme comprises the following central Government Departments (Departments) and their Arm's Length Bodies (ALBs). - Ministry of Justice (MoJ); - Department for Work and Pensions (DWP); - Department for the Environment, Food and Rural Affairs (DEFRA); and - Home Office (HO). DWP are currently the lead contracting authority for The Synergy Programme. The prime driver of the Synergy Programme is to drive significant business transformation across four cluster Departments and their ALBs. The Synergy Programme will drive significant business transformation across four major Departments and their ALBs in support of this ambition. Additionally, the government has set out ambitious objectives to put sustainability at the heart of our government services."

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

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