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Sandwell MBC - ICT Service Citrix Support Renewal - AWARD

Sandwell Metropolitan Borough Council

Buyer Contact Info

Buyer Name: Sandwell Metropolitan Borough Council

Buyer Address: Freeth Street, Oldbury, West Midlands, B69 3DB, United Kingdom

Contact Name: Balbir Bhogal

Contact Email: balbir_bhogal@sandwell.gov.uk

Contact Telephone: 0121 569 6000

Status
complete
Procedure
open
Value
74800.0 GBP
Published
08 Dec 2025, 15:18
Deadline
27 Nov 2025, 12:00
Contract Start
23 Dec 2025, 00:00
Contract End
31 Mar 2027, 22:59
Category
services
CPV
72261000 - Software support services
Region
n/a
Awarded To
Specialist Computer Centres
Official Source
Open Contracts Finder

Description

Sandwell Metropolitan Borough Council's ICT Services department wishes to renew its direct CITRIX support and maintenance agreement listed below. The current agreement is due to expire on the 22nd of December 2025. To maintain service provision, ICT Services are now inviting resellers to submit a 15 month renewal quotation to cover period 23.12.2025 to 31.03.2027. Please quote for: Citrix Universal Hybrid Multi-Cloud x 1000 to cover period 23.12.2025 to 31.03.2027. Key points to take into consideration when completing the tender response. • It is a key requirement that the support and maintenance agreement is backed to CITRX and that the Council can continue to raise incidents and service requests directly with CITRIX, maintaining existing service level agreements in full. Q. Is the support and maintenance in your proposal backed directly to CITRIX? [YES|NO] Any proposals not utilising direct CITRIX support will be rejected. Evaluation 100% price Key dates for awareness Tender published: 13.11.2025 Closing date for any clarification questions: 14:00hrs 20.11.2025 Closing date for tender: 12:00 hrs 27.11.2025 Evaluations of tenders: w/c 01.12.2025

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

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