Communications Consumer Panel: Moving Home, Staying Connected (consumer research, telecoms and postal services)

{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2026-05-05T23:59:59+01:00",
        "startDate": "2026-01-23T00:00:00Z"
      },
      "date": "2026-01-08T00:00:00Z",
      "datePublished": "2026-03-11T11:10:36Z",
      "documents": [
        {
          "datePublished": "2026-03-11T11:10:36Z",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/2d9e7ec6-488f-4494-8ef0-f7783b0b1c6a"
        }
      ],
      "id": "ocds-b5fd17-5936c57a-7ead-426e-8eea-97ae6ce92ade-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-07642707",
          "name": "Strat7 Limited, trading as Jigsaw Research"
        }
      ],
      "value": {
        "amount": 49300,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-CFS-42310",
    "name": "OFCOM"
  },
  "date": "2026-03-11T11:10:36Z",
  "id": "2d9e7ec6-488f-4494-8ef0-f7783b0b1c6a-888074",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-5936c57a-7ead-426e-8eea-97ae6ce92ade",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "London",
        "postalCode": "SE1 9HA",
        "streetAddress": "Riverside House, 2a Southwark Bridge Road"
      },
      "contactPoint": {
        "email": "procurementnotice@ofcom.org.uk"
      },
      "details": {
        "url": "https://ofcom.bravosolution.co.uk/web/login.shtml"
      },
      "id": "GB-CFS-42310",
      "identifier": {
        "legalName": "OFCOM"
      },
      "name": "OFCOM",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "3rd Floor, 53 Parker Street, London, WC2B 5PT"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-COH-07642707",
      "identifier": {
        "id": "07642707",
        "legalName": "Strat7 Limited, trading as Jigsaw Research",
        "scheme": "GB-COH"
      },
      "name": "Strat7 Limited, trading as Jigsaw Research",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "Market research services",
      "id": "79310000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2026-05-05T23:59:59+01:00",
      "startDate": "2026-01-23T00:00:00Z"
    },
    "description": "Research to understand recent consumer experience of moving home and interacting with telecoms and postal providers, focusing on fairness , service continuity, and challenges during transitions such as switching providers, upgrading/downgrading services, or encountering digital transformations (migrating from PSTN to IP networks, or to an area with different infrastructure or connectivity challenges).",
    "id": "tender_511240/1558927",
    "items": [
      {
        "deliveryAddresses": [
          {
            "postalCode": "SE1 9HA"
          },
          {
            "countryName": "British Oversea Territories"
          },
          {
            "countryName": "Channel Islands"
          },
          {
            "countryName": "Europe"
          },
          {
            "countryName": "Isle of Man"
          },
          {
            "countryName": "Rest of the World"
          },
          {
            "countryName": "United Kingdom"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Other - Mini Competition via Ofcom Market Research Framework Agreement",
    "status": "complete",
    "suitability": {
      "sme": true,
      "vcse": true
    },
    "tenderPeriod": {
      "endDate": "2025-12-01T12:00:00Z"
    },
    "title": "Communications Consumer Panel: Moving Home, Staying Connected (consumer research, telecoms and postal services)",
    "value": {
      "amount": 49300,
      "currency": "GBP"
    }
  }
}