← Back to opportunities

Provision of Customer Research Partner

BIP SOLUTIONS LIMITED

Buyer Contact Info

Buyer Name: BIP SOLUTIONS LIMITED

Buyer Address: Atlantic Pavilion, Salthouse Quay, Liverpool, L3 4AE, UK

Contact Email: daniel.walls@plusdane.co.uk

Contact Telephone: +448001692988

Status
active
Procedure
Other - Not Disclosed
Value
n/a
Published
04 Mar 2025, 11:38
Deadline
10 Mar 2025, 00:00
Contract Start
26 Apr 2025, 23:00
Contract End
31 Mar 2030, 22:59
Category
services
CPV
79342310 - Customer survey services
Region
n/a
Awarded To
n/a
Official Source
Open Contracts Finder

Description

Text to be corrected in the original notice: Place of text to be modified: Time limit for receipt of tenders or requests to participate Date: 13/03/2025 Time: 09:00 Instead of: 10 March 2025 Time: 12:00 Read New: 13 March 2025 Time: 09:00 Other additional information: Extension of tender deadline from Monday 10th March 2025 to 9am Thursday 13th March 2025 Plus Dane Housing are procuring a customer research service split into two lots as follows: Lot 1 - Customer Research Partner, delivering customer perception surveys Lot 2 - Transaction Satisfaction Survey Platform, delivering transactional feedback Suppliers are invited to tender for either or both lots

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.contractsfinder.service.gov.uk/Notice/228e1b31-f1f7-423c-92e7-021926f58997

Link Description: Opportunity notice on Contracts Finder

External Link: https://www.delta-esourcing.com/delta/respondToList.html?noticeId=930803485

Link Description: Please follow this link to view the notice.

Documents

Document Description: Opportunity notice on Contracts Finder

Document Description: Please follow this link to view the notice.

Raw Notice JSON

Expand raw payload
{
  "buyer": {
    "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/8u5J6V4e",
    "name": "BIP SOLUTIONS LIMITED"
  },
  "date": "2025-03-04T11:38:21Z",
  "id": "228e1b31-f1f7-423c-92e7-021926f58997-831639",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-f6c17364-6de1-4b99-a0b6-d72683bdf99c",
  "parties": [
    {
      "address": {
        "countryName": "UK",
        "locality": "Liverpool",
        "postalCode": "L3 4AE",
        "streetAddress": "Atlantic Pavilion, Salthouse Quay"
      },
      "contactPoint": {
        "email": "daniel.walls@plusdane.co.uk",
        "telephone": "+448001692988"
      },
      "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/8u5J6V4e",
      "identifier": {
        "id": "sid4gov.cabinetoffice.gov.uk/8u5J6V4e",
        "legalName": "BIP SOLUTIONS LIMITED",
        "scheme": "GB-SRS"
      },
      "name": "BIP SOLUTIONS LIMITED",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "classification": {
      "description": "Customer survey services",
      "id": "79342310",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2030-03-31T23:59:59+01:00",
      "startDate": "2025-04-27T00:00:00+01:00"
    },
    "datePublished": "2025-03-04T11:38:21Z",
    "description": "Text to be corrected in the original notice:\r\n        Place of text to be modified: Time limit for receipt of tenders or requests to participate Date: 13/03/2025 Time: 09:00\r\n        Instead of: 10 March 2025\r\n        Time: 12:00\r\n        Read New: 13 March 2025\r\n        Time: 09:00\r\n        Other additional information: Extension of tender deadline from Monday 10th March 2025 to 9am Thursday 13th March 2025\r\n        Plus Dane Housing are procuring a customer research service split into two lots as follows:\r\n        Lot 1 - Customer Research Partner, delivering customer perception surveys\r\n        Lot 2 - Transaction Satisfaction Survey Platform, delivering transactional feedback\r\n        Suppliers are invited to tender for either or both lots",
    "documents": [
      {
        "datePublished": "2025-03-04T11:38:21Z",
        "description": "Opportunity notice on Contracts Finder",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "1",
        "language": "en",
        "url": "https://www.contractsfinder.service.gov.uk/Notice/228e1b31-f1f7-423c-92e7-021926f58997"
      },
      {
        "description": "Please follow this link to view the notice.",
        "documentType": "tenderNotice",
        "id": "2",
        "url": "https://www.delta-esourcing.com/delta/respondToList.html?noticeId=930803485"
      }
    ],
    "id": "BIP930803485",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom"
          },
          {
            "countryName": "Isle of Man"
          },
          {
            "countryName": "Guernsey"
          },
          {
            "countryName": "Jersey"
          },
          {
            "countryName": "Anguilla"
          },
          {
            "countryName": "Bermuda"
          },
          {
            "countryName": "British Antarctic Territory"
          },
          {
            "countryName": "British Indian Ocean Territory"
          },
          {
            "countryName": "British Virgin Islands"
          },
          {
            "countryName": "Cayman Islands"
          },
          {
            "countryName": "Falkland Islands"
          },
          {
            "countryName": "Gibraltar"
          },
          {
            "countryName": "Montserrat"
          },
          {
            "countryName": "Pitcairn, Henderson, Ducie and Oeno Islands"
          },
          {
            "countryName": "Saint Helena, Ascension and Tristan da Cunha"
          },
          {
            "countryName": "South Georgia and South Sandwich Islands"
          },
          {
            "countryName": "Turks and Caicos Islands"
          },
          {
            "countryName": "Albania"
          },
          {
            "countryName": "Austria"
          },
          {
            "countryName": "Belgium"
          },
          {
            "countryName": "Bulgaria"
          },
          {
            "countryName": "Croatia"
          },
          {
            "countryName": "Cyprus"
          },
          {
            "countryName": "Czechia"
          },
          {
            "countryName": "Denmark"
          },
          {
            "countryName": "Estonia"
          },
          {
            "countryName": "Finland"
          },
          {
            "countryName": "France"
          },
          {
            "countryName": "Germany"
          },
          {
            "countryName": "Greece"
          },
          {
            "countryName": "Hungary"
          },
          {
            "countryName": "Iceland"
          },
          {
            "countryName": "Ireland"
          },
          {
            "countryName": "Italy"
          },
          {
            "countryName": "Latvia"
          },
          {
            "countryName": "Liechtenstein"
          },
          {
            "countryName": "Lithuania"
          },
          {
            "countryName": "Luxembourg"
          },
          {
            "countryName": "Malta"
          },
          {
            "countryName": "Montenegro"
          },
          {
            "countryName": "Netherlands"
          },
          {
            "countryName": "North Macedonia"
          },
          {
            "countryName": "Norway"
          },
          {
            "countryName": "Poland"
          },
          {
            "countryName": "Portugal"
          },
          {
            "countryName": "Romania"
          },
          {
            "countryName": "Serbia"
          },
          {
            "countryName": "Slovakia"
          },
          {
            "countryName": "Slovenia"
          },
          {
            "countryName": "Spain"
          },
          {
            "countryName": "Sweden"
          },
          {
            "countryName": "Switzerland"
          },
          {
            "countryName": "Turkey"
          },
          {
            "countryName": "Afghanistan"
          },
          {
            "countryName": "Algeria"
          },
          {
            "countryName": "American Samoa"
          },
          {
            "countryName": "Andorra"
          },
          {
            "countryName": "Angola"
          },
          {
            "countryName": "Antarctica"
          },
          {
            "countryName": "Antigua and Barbuda"
          },
          {
            "countryName": "Argentina"
          },
          {
            "countryName": "Armenia"
          },
          {
            "countryName": "Aruba"
          },
          {
            "countryName": "Australia"
          },
          {
            "countryName": "Azerbaijan"
          },
          {
            "countryName": "Bahrain"
          },
          {
            "countryName": "Bangladesh"
          },
          {
            "countryName": "Barbados"
          },
          {
            "countryName": "Belarus"
          },
          {
            "countryName": "Belize"
          },
          {
            "countryName": "Benin"
          },
          {
            "countryName": "Bhutan"
          },
          {
            "countryName": "Bolivia"
          },
          {
            "countryName": "Bonaire, Sint Eustatius and Saba"
          },
          {
            "countryName": "Bosnia and Herzegovina"
          },
          {
            "countryName": "Botswana"
          },
          {
            "countryName": "Bouvet Island"
          },
          {
            "countryName": "Brazil"
          },
          {
            "countryName": "Brunei"
          },
          {
            "countryName": "Burkina Faso"
          },
          {
            "countryName": "Burundi"
          },
          {
            "countryName": "Cambodia"
          },
          {
            "countryName": "Cameroon"
          },
          {
            "countryName": "Canada"
          },
          {
            "countryName": "Cape Verde"
          },
          {
            "countryName": "Central African Republic"
          },
          {
            "countryName": "Chad"
          },
          {
            "countryName": "Chile"
          },
          {
            "countryName": "China"
          },
          {
            "countryName": "Christmas Island"
          },
          {
            "countryName": "Clipperton"
          },
          {
            "countryName": "Cocos (Keeling) Islands"
          },
          {
            "countryName": "Colombia"
          },
          {
            "countryName": "Comoros"
          },
          {
            "countryName": "Congo"
          },
          {
            "countryName": "Congo (Democratic Republic)"
          },
          {
            "countryName": "Cook Islands"
          },
          {
            "countryName": "Costa Rica"
          },
          {
            "countryName": "Cuba"
          },
          {
            "countryName": "Cura\u00e7ao"
          },
          {
            "countryName": "Djibouti"
          },
          {
            "countryName": "Dominica"
          },
          {
            "countryName": "Dominican Republic"
          },
          {
            "countryName": "East Timor"
          },
          {
            "countryName": "Ecuador"
          },
          {
            "countryName": "Egypt"
          },
          {
            "countryName": "El Salvador"
          },
          {
            "countryName": "Equatorial Guinea"
          },
          {
            "countryName": "Eritrea"
          },
          {
            "countryName": "Eswatini"
          },
          {
            "countryName": "Ethiopia"
          },
          {
            "countryName": "Faroe Islands"
          },
          {
            "countryName": "Fiji"
          },
          {
            "countryName": "French Polynesia"
          },
          {
            "countryName": "French Southern Territories"
          },
          {
            "countryName": "Gabon"
          },
          {
            "countryName": "Georgia"
          },
          {
            "countryName": "Ghana"
          },
          {
            "countryName": "Greenland"
          },
          {
            "countryName": "Grenada"
          },
          {
            "countryName": "Guam"
          },
          {
            "countryName": "Guatemala"
          },
          {
            "countryName": "Guinea"
          },
          {
            "countryName": "Guinea-Bissau"
          },
          {
            "countryName": "Guyana"
          },
          {
            "countryName": "Haiti"
          },
          {
            "countryName": "Heard Island and McDonald Islands"
          },
          {
            "countryName": "Honduras"
          },
          {
            "countryName": "Hong Kong"
          },
          {
            "countryName": "India"
          },
          {
            "countryName": "Indonesia"
          },
          {
            "countryName": "Iran"
          },
          {
            "countryName": "Iraq"
          },
          {
            "countryName": "Israel"
          },
          {
            "countryName": "Ivory Coast"
          },
          {
            "countryName": "Jamaica"
          },
          {
            "countryName": "Japan"
          },
          {
            "countryName": "Jordan"
          },
          {
            "countryName": "Kazakhstan"
          },
          {
            "countryName": "Kenya"
          },
          {
            "countryName": "Kiribati"
          },
          {
            "countryName": "Kosovo"
          },
          {
            "countryName": "Kuwait"
          },
          {
            "countryName": "Kyrgyzstan"
          },
          {
            "countryName": "Laos"
          },
          {
            "countryName": "Lebanon"
          },
          {
            "countryName": "Lesotho"
          },
          {
            "countryName": "Liberia"
          },
          {
            "countryName": "Libya"
          },
          {
            "countryName": "Macao"
          },
          {
            "countryName": "Madagascar"
          },
          {
            "countryName": "Malawi"
          },
          {
            "countryName": "Malaysia"
          },
          {
            "countryName": "Maldives"
          },
          {
            "countryName": "Mali"
          },
          {
            "countryName": "Marshall Islands"
          },
          {
            "countryName": "Mauritania"
          },
          {
            "countryName": "Mauritius"
          },
          {
            "countryName": "Mexico"
          },
          {
            "countryName": "Micronesia"
          },
          {
            "countryName": "Moldova"
          },
          {
            "countryName": "Monaco"
          },
          {
            "countryName": "Mongolia"
          },
          {
            "countryName": "Morocco"
          },
          {
            "countryName": "Mozambique"
          },
          {
            "countryName": "Myanmar (Burma)"
          },
          {
            "countryName": "Namibia"
          },
          {
            "countryName": "Nauru"
          },
          {
            "countryName": "Nepal"
          },
          {
            "countryName": "New Caledonia"
          },
          {
            "countryName": "New Zealand"
          },
          {
            "countryName": "Nicaragua"
          },
          {
            "countryName": "Niger"
          },
          {
            "countryName": "Nigeria"
          },
          {
            "countryName": "Niue"
          },
          {
            "countryName": "Norfolk Island"
          },
          {
            "countryName": "North Korea"
          },
          {
            "countryName": "Northern Mariana Islands"
          },
          {
            "countryName": "Occupied Palestinian Territories"
          },
          {
            "countryName": "Oman"
          },
          {
            "countryName": "Pakistan"
          },
          {
            "countryName": "Palau"
          },
          {
            "countryName": "Panama"
          },
          {
            "countryName": "Papua New Guinea"
          },
          {
            "countryName": "Paraguay"
          },
          {
            "countryName": "Peru"
          },
          {
            "countryName": "Philippines"
          },
          {
            "countryName": "Puerto Rico"
          },
          {
            "countryName": "Qatar"
          },
          {
            "countryName": "Russia"
          },
          {
            "countryName": "Rwanda"
          },
          {
            "countryName": "Saint Barth\u00e9lemy"
          },
          {
            "countryName": "Saint Pierre and Miquelon"
          },
          {
            "countryName": "Samoa"
          },
          {
            "countryName": "San Marino"
          },
          {
            "countryName": "Sao Tome and Principe"
          },
          {
            "countryName": "Saudi Arabia"
          },
          {
            "countryName": "Senegal"
          },
          {
            "countryName": "Seychelles"
          },
          {
            "countryName": "Sierra Leone"
          },
          {
            "countryName": "Singapore"
          },
          {
            "countryName": "Sint Maarten (Dutch part)"
          },
          {
            "countryName": "Solomon Islands"
          },
          {
            "countryName": "Somalia"
          },
          {
            "countryName": "South Africa"
          },
          {
            "countryName": "South Korea"
          },
          {
            "countryName": "South Sudan"
          },
          {
            "countryName": "Sri Lanka"
          },
          {
            "countryName": "St Kitts and Nevis"
          },
          {
            "countryName": "St Lucia"
          },
          {
            "countryName": "St Vincent"
          },
          {
            "countryName": "Sudan"
          },
          {
            "countryName": "Suriname"
          },
          {
            "countryName": "Svalbard and Jan Mayen"
          },
          {
            "countryName": "Syria"
          },
          {
            "countryName": "Taiwan"
          },
          {
            "countryName": "Tajikistan"
          },
          {
            "countryName": "Tanzania"
          },
          {
            "countryName": "Thailand"
          },
          {
            "countryName": "The Bahamas"
          },
          {
            "countryName": "The Gambia"
          },
          {
            "countryName": "Togo"
          },
          {
            "countryName": "Tokelau"
          },
          {
            "countryName": "Tonga"
          },
          {
            "countryName": "Trinidad and Tobago"
          },
          {
            "countryName": "Tunisia"
          },
          {
            "countryName": "Turkmenistan"
          },
          {
            "countryName": "Tuvalu"
          },
          {
            "countryName": "Uganda"
          },
          {
            "countryName": "Ukraine"
          },
          {
            "countryName": "United Arab Emirates"
          },
          {
            "countryName": "United States"
          },
          {
            "countryName": "United States Minor Outlying Islands"
          },
          {
            "countryName": "United States Virgin Islands"
          },
          {
            "countryName": "Uruguay"
          },
          {
            "countryName": "Uzbekistan"
          },
          {
            "countryName": "Vanuatu"
          },
          {
            "countryName": "Vatican City"
          },
          {
            "countryName": "Venezuela"
          },
          {
            "countryName": "Vietnam"
          },
          {
            "countryName": "Wallis and Futuna"
          },
          {
            "countryName": "Western Sahara"
          },
          {
            "countryName": "Yemen"
          },
          {
            "countryName": "Zambia"
          },
          {
            "countryName": "Zimbabwe"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Other - Not Disclosed",
    "status": "active",
    "suitability": {
      "sme": true,
      "vcse": true
    },
    "tenderPeriod": {
      "endDate": "2025-03-10T00:00:00Z"
    },
    "title": "Provision of Customer Research Partner"
  }
}