Homes England - PCS Critical Maintenance & Support (GCloud 14)

{
  "buyer": {
    "id": "GB-CFS-168564",
    "name": "Homes England (the name adopted by the Homes and Communities Agency)"
  },
  "date": "2025-10-30T15:58:24Z",
  "id": "21d84a5a-9538-4432-9c40-babc5d9e913a-870339",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-9c0a50f5-826f-46e5-bf6e-5b8a47364838",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "Newcastle upon Tyne",
        "postalCode": "NE4 5BZ",
        "streetAddress": "The Lumen, St James Boulevard, Newcastle Helix"
      },
      "contactPoint": {
        "email": "commercial@homesengland.gov.uk",
        "name": "Barry Stoker",
        "telephone": "+44 3001234500"
      },
      "details": {
        "url": "https://www.gov.uk/government/organisations/homes-england"
      },
      "id": "GB-CFS-168564",
      "identifier": {
        "legalName": "Homes England (the name adopted by the Homes and Communities Agency)"
      },
      "name": "Homes England (the name adopted by the Homes and Communities Agency)",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "classification": {
      "description": "IT services: consulting, software development, Internet and support",
      "id": "72000000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2028-10-31T23:59:59Z",
      "startDate": "2025-11-01T00:00:00Z"
    },
    "datePublished": "2025-10-30T15:58:24Z",
    "description": "Due to the age of the Legacy systems, the underlying technology is not up to date and now no longer supported; and the skills required to maintain them are not widely available.  Homes England are in the process of a wide spread digital transformation and a key deliverable is the transformation of these legacy systems.    \\r\r\n\\r\r\nWithout this knowledge, we will be unable to support critical business processes which may result in regulatory and reputational damage to Homes England.  As such we need some tailored call off support to allow us to make specific critical enhancements to meet our on-going data capture and reporting requirements. \\r\r\n\\r\r\nThere are ongoing critical support needs which will require a flexible call off type support model:\\r\r\n\\r\r\n\u2022            Year End Support: To provide support for the preparation and execution of the financial year end process. (Est: 15 Days Per Year) \\r\r\n\u2022            Critical Support: Ongoing technical support for critical changes and/or fixes as required by the agency. (Est: 12 Days Per Year)",
    "documents": [
      {
        "datePublished": "2025-10-30T15:58:24Z",
        "description": "Opportunity notice on Contracts Finder",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "1",
        "language": "en",
        "url": "https://www.contractsfinder.service.gov.uk/Notice/21d84a5a-9538-4432-9c40-babc5d9e913a"
      }
    ],
    "id": "HCA001-DN796029-84135135",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom",
            "region": "England"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Other - ",
    "status": "active",
    "suitability": {
      "sme": true,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-10-30T23:59:00Z"
    },
    "title": "Homes England - PCS Critical Maintenance \u0026 Support (GCloud 14)",
    "value": {
      "amount": 100000,
      "currency": "GBP"
    }
  }
}