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Housing Services & Resident Engagement

Westminster City Council

Buyer Contact Info

Buyer Name: Westminster City Council

Buyer Address: 64 Victoria Street, London, SW1E 6QP, England

Contact Email: procurementteammailbox@westminster.gov.uk

Status
complete
Procedure
open
Value
850000.0 GBP
Published
23 Apr 2025, 11:31
Deadline
13 Dec 2024, 12:00
Contract Start
31 Mar 2025, 23:00
Contract End
31 Mar 2028, 22:59
Category
services
CPV
79311000 - Survey services
Region
n/a
Awarded To
KWEST RESEARCH LIMITED
Official Source
Open Contracts Finder

Description

This procurement activity relates to the appointment of an independent market research company to survey residents to provide insight on performance and satisfaction amongst social housing tenants and leaseholders in the City of Westminster. The successful supplier will be required to carries out monthly perception (including the Tenant Satisfaction Measures - TSMs) and transactional surveys and provide data on performance and satisfaction from social housing tenants and leaseholders, as well as high level insight into key/current issues. The data will be used to appraise and better understand WCC housing services performance as well as to contribute to wider reporting in the Growth, Planning and Housing directorate.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

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