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Contact Centre - Enhanced Software Solution

THIRTEEN HOUSING GROUP LIMITED

Buyer Contact Info

Buyer Name: THIRTEEN HOUSING GROUP LIMITED

Buyer Address: 2 Hudson Quay, MIDDLESBROUGH, TS21QG, England

Contact Name: Joanne Boyd

Contact Email: procurement@thirteengroup.co.uk

Contact Telephone: 07920786582

Status
complete
Procedure
Other - Direct Award via CCS RM6116 (lot 4c)
Value
239380.0 GBP
Published
28 Jan 2025, 11:33
Deadline
28 Feb 2025, 17:00
Contract Start
01 Mar 2025, 00:00
Contract End
29 Feb 2028, 23:59
Category
services
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
Avoira Limited
Official Source
Open Contracts Finder

Description

Upgrading Contact Centre platform that includes automated Quality Assurance capability that moves and supports the Touchpoint management team in ensuring risk and quality are managed accordingly.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Awards

Award Description: Upgrading Contact Centre platform that includes automated Quality Assurance capability that moves and supports the Touchpoint management team in ensuring risk and quality are managed accordingly.

Raw Notice JSON

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