DA T0646 Demonstrating the benefits of improved quality

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    "description": "Technical advice to National Highways Quality Group in demonstrating the benefits of improved quality\r\nShort term goal - demonstration of \u00a320m efficiency through specific case studies by end of FY 2024-2025. \r\n\tWork with the Quality group to engage with National Highways directorates \u0026 supply chain to build a picture of quality approaches across the organisation. Identify specific case study examples which highlight efficiency savings of approx. \u00a320m and report these through National Highways formal efficiency capture processes for due governance. \r\n\tIdentify and analyse available records \u0026 data for the purpose of developing specific case studies i.e. shortened asset life of Pavement, rework of Precast and improvement in overall quality maturity rating. \r\nScope of benefit opportunities to be framed around:\r\n\tRe-work - benefits arising from prevention of issues requiring correction before a scheme goes live, or after operation. This includes transversal opportunities that present a risk across multiple projects.\r\n\tShortened Asset life - assets requiring maintenance or rebuild earlier than planned. \r\n\tImproved quality maturity - benefits arising from improvements in organisational quality maturity \r\n\r\nLonger term goal- development of a model to quantify the benefits of improving quality across a number of themes. \r\n\tBuilding on the engagement to build a model of National Highways expenditure and impact of poor quality as a range of percentage of this spend. \r\n\tModel to build in benefits realisation potential across a spectrum of themes namely efficiency, carbon, safety, customer experience\r\n\tBuild in experience of in cost of maintenance and lifecycle modelling in P-AMS\r\n\tReview the model with Quality Group and wider stakeholders to test modelling assumptions and results\r\n\tAgree amendments to the model and \u0027scenarios\u0027 which demonstrate different situations, for example the scale of potential benefits from improving quality by X%\r\n\tFinalise and deliver model (format to be explored) to National Highways for sustainable use in demonstrating benefits resulting from improving quality.",
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