← Back to opportunities

Conversational AI Assistant Platform

South Tyneside Council

Buyer Contact Info

Buyer Name: South Tyneside Council

Buyer Address: Town Hall, SOUTH SHIELDS, NE332RL, England

Contact Name: Marie Cairns

Contact Email: marie.cairns@southtyneside.gov.uk

Contact Telephone: 0191 4244020

Status
complete
Procedure
selective
Value
49404.0 GBP
Published
10 Feb 2026, 08:48
Deadline
25 Jan 2026, 12:00
Contract Start
26 Jan 2026, 00:00
Contract End
25 Jan 2028, 23:59
Category
goods
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
EBI Solutions Limited
Official Source
Open Contracts Finder

Description

website AI assistant and telephone AI assistant Additional information: G Cloud 14 call off

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload 
{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2028-01-25T23:59:59Z",
        "startDate": "2026-01-26T00:00:00Z"
      },
      "date": "2026-01-23T00:00:00Z",
      "datePublished": "2026-02-10T08:48:22Z",
      "documents": [
        {
          "datePublished": "2026-02-10T08:48:22Z",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/14aa4af8-af83-4afb-97bc-122dc54c4bae"
        }
      ],
      "id": "ocds-b5fd17-665408f7-3e6e-4c6f-b2aa-675497828cb4-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-04217074",
          "name": "EBI Solutions Limited"
        }
      ],
      "value": {
        "amount": 50000,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/BpB93Ch9",
    "name": "South Tyneside Council"
  },
  "date": "2026-02-10T08:48:22Z",
  "id": "14aa4af8-af83-4afb-97bc-122dc54c4bae-882886",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-665408f7-3e6e-4c6f-b2aa-675497828cb4",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "SOUTH SHIELDS",
        "postalCode": "NE332RL",
        "streetAddress": "Town Hall"
      },
      "contactPoint": {
        "email": "marie.cairns@southtyneside.gov.uk",
        "name": "Marie Cairns",
        "telephone": "0191 4244020"
      },
      "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/BpB93Ch9",
      "identifier": {
        "id": "sid4gov.cabinetoffice.gov.uk/BpB93Ch9",
        "legalName": "South Tyneside Council",
        "scheme": "GB-SRS"
      },
      "name": "South Tyneside Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "167-169 Great Portland Street\r\n5th Floor\r\nLondon\r\nW1W 5PF"
      },
      "details": {
        "scale": "sme",
        "vcse": false
      },
      "id": "GB-COH-04217074",
      "identifier": {
        "id": "04217074",
        "legalName": "EBI Solutions Limited",
        "scheme": "GB-COH"
      },
      "name": "EBI Solutions Limited",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "Software package and information systems",
      "id": "48000000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2028-01-25T23:59:59Z",
      "startDate": "2026-01-26T00:00:00Z"
    },
    "description": "website AI assistant and telephone AI assistant\r\n\r\nAdditional information: G Cloud 14 call off",
    "id": "I8977",
    "items": [
      {
        "deliveryAddresses": [
          {
            "postalCode": "NE33 2RL"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "goods",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Call-off from a framework agreement",
    "status": "complete",
    "suitability": {
      "sme": true,
      "vcse": true
    },
    "tenderPeriod": {
      "endDate": "2026-01-25T12:00:00Z"
    },
    "title": "Conversational AI Assistant Platform",
    "value": {
      "amount": 49404,
      "currency": "GBP"
    }
  }
}