Out of Hours Call Handling & Telecare Alarm Monitoring Services

{
  "buyer": {
    "id": "GB-CFS-132781",
    "name": "Freebridge Community Housing Limited"
  },
  "date": "2025-02-28T11:50:05Z",
  "id": "0d3344be-eb9a-40e2-b33a-332584c5906b-831080",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-4f942c15-a89f-4f43-bddf-893edd1d1993",
  "parties": [
    {
      "address": {
        "countryName": "UK",
        "locality": "King\u0027s Lynn",
        "postalCode": "PE30 1DZ",
        "streetAddress": "Juniper House, Austin Street"
      },
      "contactPoint": {
        "email": "procurement@freebridge.org.uk",
        "name": "Procurement Department",
        "telephone": "+443332404444"
      },
      "id": "GB-CFS-132781",
      "identifier": {
        "legalName": "Freebridge Community Housing Limited"
      },
      "name": "Freebridge Community Housing Limited",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tenderAmendment"
  ],
  "tender": {
    "classification": {
      "description": "Call centre",
      "id": "79512000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2028-07-31T23:59:59+01:00",
      "startDate": "2025-08-01T00:00:00+01:00"
    },
    "datePublished": "2025-02-24T10:00:05Z",
    "description": "At Freebridge we are reviewing the current Out of Hours Call Handling and Telecare Alarm Monitoring Services contract. We currently have 17 Sheltered Scheme sites with approx. 650 residents using our Telecare Alarm service, approx. 750 alarm connections and approx. 8,600 residents across all stock relying on the out of hours call service.",
    "documents": [
      {
        "dateModified": "2025-02-28T11:50:05Z",
        "datePublished": "2025-02-24T10:00:05Z",
        "description": "Opportunity notice on Contracts Finder",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "1",
        "language": "en",
        "url": "https://www.contractsfinder.service.gov.uk/Notice/0d3344be-eb9a-40e2-b33a-332584c5906b"
      },
      {
        "description": "Please follow this link to view the notice.",
        "documentType": "Link",
        "id": "3",
        "url": "https://www.delta-esourcing.com/tenders/UK-UK-King\u0027s-Lynn:-Call-centre./8XF7Q522X7"
      }
    ],
    "id": "BIP927645767",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom",
            "region": "East of England"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "active",
    "suitability": {
      "sme": true,
      "vcse": true
    },
    "tenderPeriod": {
      "endDate": "2025-03-30T12:00:00+01:00"
    },
    "title": "Out of Hours Call Handling \u0026 Telecare Alarm Monitoring Services",
    "value": {
      "amount": 350000,
      "currency": "GBP"
    }
  }
}